Data Scientist, Level II

🕒 March 2

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Netomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $30M Series B on 2021-11

Artificial Intelligence • Enterprise • SaaS

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Stay current with the latest LLM research, architectures, and advancements in the field including real-time models and multimodal systems. • Identify and define approaches for complex AI challenges leveraging state-of-the-art LLMs. • Write clean, maintainable, production-quality code following software engineering best practices and design patterns. • Design rigorous experiments to test hypotheses and validate model performance. • Conduct thorough code reviews and maintain high code quality standards.

🎯 Requirements

• 3-5 years of experience in data science, machine learning, and AI development with strong focus on NLP and LLM applications • Bachelor's/Master's or higher degree in Computer Science, Machine Learning, Statistics, or related technical field • Proven track record of building and deploying production ML/AI systems from research to deployment • Mastery of Python with strong software engineering fundamentals (OOP, design patterns, testing) • Deep hands-on experience with LLM frameworks and APIs (OpenAI, Anthropic, or similar) • Strong experience with at least one deep learning framework (PyTorch or TensorFlow) • Proficiency with modern ML orchestration and agentic frameworks (LangGraph, CrewAI, LangChain, or similar) • Solid understanding of NLP techniques: embeddings, information extraction, semantic search, classification • Experience with diverse ML models: neural networks, transformers, SVM, Random Forest, clustering, Bayesian models • Hands-on experience with advanced LLM features: tool calling, function calling, multi-turn conversations, structured outputs • Strong knowledge of software development practices: version control (Git), testing (pytest) • Experience with REST APIs, async programming, and building scalable backend services • Familiarity with vector databases and embedding systems (Pinecone, Weaviate, FAISS, or similar) • Knowledge of distributed computing, cloud platforms (AWS, GCP, or Azure), and containerization (Docker) • Strong experimental design skills with ability to formulate hypotheses and conduct rigorous analysis • Excellent problem-solving abilities and intellectual curiosity to stay current with AI research • Self-motivated with proven ability to work collaboratively in multi-disciplinary teams

🏖️ Benefits

• Netomi is an equal opportunity employer committed to diversity in the workplace.