Netomi
51 - 200 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 $30M Series B on 2021-11
Artificial Intelligence • Enterprise • SaaS
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
Director, Quality Engineering – AI Testing
🕒 June 2
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Netomi
51 - 200 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 $30M Series B on 2021-11
Artificial Intelligence • Enterprise • SaaS
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
📋 Description
• Define and execute the company-wide quality engineering strategy. • Build and scale a high-performing global QA and Quality Engineering organization. • Establish quality standards, governance, metrics, and release readiness frameworks. • Drive a quality-first culture across Product, Engineering, and Delivery teams. • Lead the design and implementation of scalable automated testing frameworks. • Increase automation coverage across UI, API, integration, regression, and performance testing. • Partner with Engineering to embed quality throughout the software development lifecycle.
🎯 Requirements
• 12+ years of experience in Software Quality Assurance, Quality Engineering, or Testing. • 5+ years of leadership experience managing global QA organizations. • Experience leading quality functions within enterprise SaaS companies. • Strong background in test automation, CI/CD, and modern engineering practices. • Experience testing distributed systems, APIs, cloud-native applications, and enterprise integrations. • Proven track record of scaling quality organizations in high-growth environments.
🏖️ Benefits
• Health insurance • Retirement plans • Professional development
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