Infrastructure Engineer, Bridge Coordinator

🕒 6 days ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷 Infrastructure Engineer

👻 Ghost score 10%

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Manage the planning, scheduling, and coordination of client installations, including software, hardware, server migrations, and other projects • Plan, schedule, coordinate, and communicate all elements of site and non-site installations and projects • Communicate with external clients, account managers, engineers, and other stakeholders • Coordinate allocation of skilled staff within time constraints • Provide regular status reports on active projects, including risks to completing projects on time and on budget • Reflect engineers' service calls in the service delivery calendar and communicate client instructions • Communicate schedule changes to relevant stakeholders • Record relevant data accurately in all systems • Develop and maintain effective working relationships across departments • Uphold workplace health and safety standards • Perform other duties as required

🎯 Requirements

• Experience with infrastructure technologies: cabling, wireless, A/V systems, end-user devices, and PC imaging • IT project management background preferred • 2+ years of experience in corporate IT and project coordination • 2+ years of technical support in a global setting (preferred) • Skilled in using ServiceNow or equivalent ticketing platforms • Experienced in vendor coordination and remote issue resolution • Strong communication, organizational, and client engagement abilities • Knowledgeable in project management practices and handling multiple projects • Detail-driven, proactive, and highly adaptable • Holds a degree or certification in IT, Computer Science, or a related discipline

🏖️ Benefits

• Day 1 HMO + 1 Free dependent • Health and Wellness Reimbursement Benefits • Sunlife Group Insurance • Company Salary Loans • Government contributions • Assistance with government loan payments • 13th month pay • Night differentials pay • Holiday pay (for hours worked on holidays) • Mandated Leaves • Work equipment provided

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