Infrastructure Engineer – Bridge Coordinator

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷 Infrastructure Engineer

🚫👨‍🎓 No degree required

Where this job comes from

Posted on New Era Technology's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of New Era Technology

New Era Technology

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Manage the planning, scheduling and coordination of all client installations, including software, hardware, server migrations and other projects • Plan, schedule, coordinate and communicate all elements of site and non-site installations and projects • Communicate with external clients, account managers and engineers to ensure efficient project and installation delivery • Coordinate and communicate allocation of skilled staff within time constraints • Provide status reports on active projects, including risks affecting on-time and on-budget completion • Reflect engineers’ service calls in the service delivery calendar and communicate client instructions • Communicate schedule changes to relevant stakeholders • Record relevant data accurately in all systems • Develop and maintain effective working relationships across departments • Uphold workplace health and safety requirements • Perform other duties as required

🎯 Requirements

• Experience with infrastructure technologies: cabling, wireless, A/V systems, end-user devices, and PC imaging • IT project management background preferred • 2+ years of experience in corporate IT and project coordination • 2+ years of technical support in a global setting (preferred) • Skilled in using ServiceNow or equivalent ticketing platforms • Experienced in vendor coordination and remote issue resolution • Strong communication, organizational, and client engagement abilities • Knowledgeable in project management practices and handling multiple projects • Detail-driven, proactive, and highly adaptable • Holds a degree or certification in IT, Computer Science, or a related discipline • Ability to work EST Hours (US)

🏖️ Benefits

• Day 1 HMO + 1 Free dependent • Health and Wellness Reimbursement Benefits • Sunlife Group Insurance • Company Salary Loans • Government contributions • Assistance with government loan payments • 13th month pay • Night differentials pay • Holiday pay (for hours worked on holidays) • Mandated Leaves • Work equipment provided • Continuous training • Personal and professional development opportunities

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