Receptionist – Virtual

Job not on LinkedIn

🔥 3 minutes ago

🇲🇽 Mexico – Remote

💵 $16k - $18k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ Receptionist

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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New Frontier Immigration Law

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

⚖️ Legal

B2C • Legal

New Frontier Immigration Law is a law firm specializing in immigration law. They provide a wide range of legal services to assist clients in the United States with their immigration needs. Their offerings include family petitions, military parole in place, appeals, bond waivers, removal defense, U and T visas, among others. New Frontier focuses on providing personalized legal strategies to help clients obtain necessary documentation and navigate the immigration system confidently. With over 50 years of combined experience, their team of award-winning attorneys aims to help clients live free and fearless by securing work permits, social security cards, and ensuring successful outcomes in immigration legal matters.

📋 Description

• Answer, screen, and forward incoming phone calls • Triage callers, including clients, potential clients, vendors, family and friends of team members, and VIP individuals • Greet client callers, create common ground, and remove fear from the process • Assess call urgency using the phone decision tree system • Manage caller questions and route them to appropriate individuals • Provide information about appointment confirmations, office addresses, directions, hours, and initial consultations • Assist with scheduling in-office visits for document digitalization, passport photos, filing fees, and refund pick-ups • Register and document every potential and current client interaction in case management and CRM software • Help ensure answering-service calls are resolved promptly • Monitor phone messaging systems • Ensure promised call-backs are completed • Help manage phone directories and automated phone systems

🎯 Requirements

• Fluency in English and Spanish is required (Bilingual) • Excellent verbal and written communication skills • Exceptional interpersonal, customer service, and negotiation skills • Excellent organizational skills with attention to detail • Strong analytical and problem-solving skills • Proficient with Microsoft Office Suite and related software • Active listener • Positive attitude • Perseverance in problem-solving • Reliable high-speed internet • Reliable computer, headset, microphone, and video camera

🏖️ Benefits

• Remote work arrangement • Reliable high-speed internet, computer, headset, microphone, and video camera required for the contracted position

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