Professional Services Consultant

🔥 39 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Logo of New Relic

New Relic

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Design and architect comprehensive New Relic solutions for large-scale deployments • Develop data correlation strategies and instrument microservices, serverless applications, and distributed systems • Design and implement automated New Relic deployment and configuration using Infrastructure as Code tools such as Terraform and Ansible • Use scripting languages such as Python, Go, and Shell • Integrate observability into Platform Engineering and CI/CD workflows using tools such as Jenkins, GitLab, and GitHub Actions • Serve as the subject matter expert on observability, APM, Infrastructure Monitoring, and Log Management • Lead technical workshops and design sessions with customer architects, engineers, and leadership • Provide advanced technical guidance during deployments and optimization phases • Troubleshoot data ingestion, performance, and platform configuration challenges • Create and deliver technical documentation, blueprints, and training • Enable customer Platform teams and internal Professional Services and Partner resources to manage and extend solutions

🎯 Requirements

• 5+ years of hands-on experience in a technical consulting, solutions architecture, or senior engineering role focused on cloud and application performance technologies • Extensive experience with Platform Engineering concepts, including automated, self-service infrastructure and delivery pipelines • Deep expertise in automation, scripting (e.g., Python), and CI/CD practices and tools • Experience with containerization, including Docker and Kubernetes, is highly valued • Exceptional knowledge and practical experience with Observability concepts and products such as New Relic, Datadog, and Dynatrace • Hands-on experience designing and deploying solutions on AWS, Azure, or GCP • Strong communication and presentation skills with the ability to influence senior technical stakeholders and drive consensus on complex technical architectures • Ability to verify identity and eligibility to work • Ability to complete a required criminal background check • Certain roles may require passing an export compliance assessment

🏖️ Benefits

• Flexible workforce model allowing fully office-based, fully remote, or hybrid workplaces • Reasonable accommodation support for the application or recruiting process

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