
51 - 200 employees
Founded 2024
🧘 Wellness
👥 B2C
Wellness • B2C
newsoul is a membership-based chain of urban wellness studios offering massage therapy and complementary treatments focused on holistic health and recovery. The company operates multiple minimalist studios across several German cities, provides a range of services (signature, deep tissue, lymphatic drainage, prenatal, sports massage, infrared therapy, assisted stretching, breathwork, guided meditation), and emphasizes easy online booking, trained therapists, and membership benefits and gift products.
🔥 0 minutes ago
🗣️🇩🇪 German Required
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51 - 200 employees
Founded 2024
🧘 Wellness
👥 B2C
Wellness • B2C
newsoul is a membership-based chain of urban wellness studios offering massage therapy and complementary treatments focused on holistic health and recovery. The company operates multiple minimalist studios across several German cities, provides a range of services (signature, deep tissue, lymphatic drainage, prenatal, sports massage, infrared therapy, assisted stretching, breathwork, guided meditation), and emphasizes easy online booking, trained therapists, and membership benefits and gift products.
• You lead and coach local teams across up to 10 studios in southern Germany (currently Stuttgart, Nuremberg, 3x Munich) and are a central part of our operational success. • You ensure our quality standards are maintained. • You act as the link between the operational studios and headquarters, ensuring seamless information flow and implementation of strategic directives. • You are the point of contact for our therapists and reception staff, take care of their satisfaction and promote their development. • You plan and monitor staffing resources to ensure efficient and employee-friendly scheduling. • You support the handling of complex customer inquiries and ensure excellent customer service across all studios. • You train teams in membership sales and help build long-term customer relationships.
• Completed degree in Business Administration or a comparable qualification (Bachelor's degree sufficient) • Initial professional experience as an Area Manager, Regional Manager, Sales Manager or Operations Manager, ideally at least 2–3 years in a leadership role • Experience in a startup environment and/or in the hospitality industry is an advantage but not required • Strong leadership skills and the ability to motivate and develop teams • Excellent organizational and coordination skills • Passion for excellence in customer and employee experience • Very good communication and interpersonal/empathic skills • Confident handling of challenging situations with a focus on solution-oriented action • Fluent German and English, written and spoken • Willingness to travel regularly to visit locations in the assigned area — regular on-site presence is a matter of course for you.
• A unique opportunity to influence our strategy as an early team member. • Leadership is promoted within our flat organizational structure. • The chance to join our mission to promote self-care and mindfulness in Europe and establish the go-to brand for massages at the intersection of wellness and health. • A steep learning curve and the opportunity to work with an energetic and dynamic founding team in a fast-paced environment. • Receive the best massage in town with a 50% discount at all new: soul studios.
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