User Support Coordinator, German Speaking

Job not on LinkedIn

🔥 3 minutes ago

🇪🇸 Spain – Remote

💵 €19.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ German

👻 Ghost score 0%

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Nexusbal

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Nexusbal is an IT services and IT consulting company that provides technology advice, implementation, and support to business clients. Based on its LinkedIn industry classification, Nexusbal focuses on helping organizations with IT strategy, systems integration, and related consulting services for enterprise and business customers.

📋 Description

• Assist customers through incoming support requests • Troubleshoot incidents requiring deeper technical know-how • Resolve issues related to specialized products like SoundTouch • Keep users updated with resolution progress • Support innovative brands across technology, travel, fashion, and finance industries

🎯 Requirements

• Fluency in German • Solid command of English • Great communication and customer care skills • Experience or interest in audio products, wireless networking & live music tech • Familiarity with Windows and macOS • Prior experience in tech support or a fast-paced customer service role • Ability to work a 39h/week schedule Monday–Friday between 09:00 and 20:00 • Must reside in mainland Spain for remote work; residents of the islands cannot be considered for remote roles

🏖️ Benefits

• Performance bonus • Full paid training • Work-from-home setup available across mainland Spain • Career growth programs • Language classes • Leadership development

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