NIR-YU
201 - 500 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
NIR-YU is a company dedicated to empowering small and medium enterprises (SMEs) by providing tailored nearshore staffing solutions. They focus on strategic recruitment of skilled nearshore professionals, offering cost-plus pricing for transparency and affordability. Their services include staff augmentation, staff leasing, talent acquisition, and employer of record (EoR), aimed at helping SMEs gain access to a skilled workforce from Latin America. By facilitating the hiring of remote talent and ensuring compliance with local regulations, NIR-YU allows businesses to enhance their teams with English-speaking professionals, optimize costs, and focus on growth strategies without the burden of setting up foreign entities.
Customer Service Ambassador
Job not on LinkedIn
🕒 May 7
🗣️🇪🇸 Spanish Required
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NIR-YU
201 - 500 employees
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
NIR-YU is a company dedicated to empowering small and medium enterprises (SMEs) by providing tailored nearshore staffing solutions. They focus on strategic recruitment of skilled nearshore professionals, offering cost-plus pricing for transparency and affordability. Their services include staff augmentation, staff leasing, talent acquisition, and employer of record (EoR), aimed at helping SMEs gain access to a skilled workforce from Latin America. By facilitating the hiring of remote talent and ensuring compliance with local regulations, NIR-YU allows businesses to enhance their teams with English-speaking professionals, optimize costs, and focus on growth strategies without the burden of setting up foreign entities.
📋 Description
• Deliver outstanding customer service via phone, email, and chat • Support customers in your assigned country/language region • Troubleshoot issues and provide timely, effective solutions • Collaborate with internal teams to ensure smooth customer experiences • Maintain accurate records and follow up on customer interactions
🎯 Requirements
• Fluent in English and Spanish • Strong communication and problem-solving skills • Previous experience in customer service, ideally in software or hardware support • Self-motivated, organized, and able to work independently
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