Nityo Infotech
10,000+ employees
☁️ SaaS
Information Technology • SaaS • Consulting
Nityo Infotech is a rapidly growing global IT services and solutions company. The company's diverse portfolio and partnerships offer a selection of solutions including digital transformation platforms, cloud and infrastructure transformation, AI and ML chatbots, data analytics, tech skill assessments, and more. Nityo Infotech is a certified partner for major ERP systems like SAP, Oracle, and Salesforce. Additionally, they provide services in professional and managed services, mobility, emerging technologies and projects, data analytics, and several consulting services. The company aims to transform business intelligence and connect talents with opportunities globally through a range of solutions like cloud-based recruitment, GIS services, AI and ML banking solutions, conversational AI, and more.
IT Support Specialist
🕒 April 1
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Nityo Infotech
10,000+ employees
☁️ SaaS
Information Technology • SaaS • Consulting
Nityo Infotech is a rapidly growing global IT services and solutions company. The company's diverse portfolio and partnerships offer a selection of solutions including digital transformation platforms, cloud and infrastructure transformation, AI and ML chatbots, data analytics, tech skill assessments, and more. Nityo Infotech is a certified partner for major ERP systems like SAP, Oracle, and Salesforce. Additionally, they provide services in professional and managed services, mobility, emerging technologies and projects, data analytics, and several consulting services. The company aims to transform business intelligence and connect talents with opportunities globally through a range of solutions like cloud-based recruitment, GIS services, AI and ML banking solutions, conversational AI, and more.
📋 Description
• Investigating and troubleshooting application issues, feature requests and bug resolution • Provide first level technical support, maintenance and troubleshooting for hardware and software • Provide user guidance for client designated mobile/web applications as requested • Troubleshoot and resolve mobile device issues • Update & Create knowledge base and work instruction documentation • Escalate trouble tickets with the appropriate Tier 3 support
🎯 Requirements
• Minimum of 1 to 3 years of application development support experience • Bachelor's Degree in computer science/information technology or related field or relative experience • Solid working knowledge of mobile OS platforms (iOS, Android) • Mobile Device Management and troubleshooting experience • Knowledge about the Application Development Lifecycle is a plus
🏖️ Benefits
• Employees can work remotely
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