Senior Server Tech Services Engineer

🔥 21 hours ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Report to and work closely with the cSTS team lead during critical maintenance projects • Collaborate with Network Infrastructure and Site Reliability Engineering teams to assess issues and initiate swift workflows • Diagnose high-level hardware and network issues across global infrastructure • Facilitate server repairs with ISP and Field Engineers • Coordinate the return of Akamai equipment to warehouses or vendors • Monitor hardware failure patterns and proactively report trends to Hardware Engineering and vendors • Lead complex technical escalations • Mentor junior engineers • Drive operational excellence

🎯 Requirements

• 5+ years of relevant experience • Bachelor's degree in technology or a related field, or equivalent professional experience • Experience diagnosing faults in network and server hardware technologies, including drives, RAM, motherboards, and RAID • Expert knowledge of Layer 1 and Layer 2 troubleshooting • Expert knowledge of the OSI Model • Expert knowledge of Unix/Linux CLI • Experience with data center technologies and infrastructure environment management • Solid analytical skills for systematically gathering information and resolving complex technical issues • Ability to maintain working relationships with internal teams, third-party service providers, and external vendors

🏖️ Benefits

• Health, well-being, financial, and life benefits • FlexBase flexible work arrangements: work at home, in an office, or a combination of both