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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Serve as the dedicated technical resource, assisting customers with optimal platform configuration and use case strategy • Aggregate technical challenges and collaborate with services and support teams to ensure speedy resolution • Build a complete picture and success plan of each customer's environment, processes, and deployment characteristics • Act as the internal champion and voice of the customer, liaising with product, support, services, and other teams • Maintain operational excellence and manage KPIs including Net and Gross Retention, NPS, and Customer Health • Work remotely with customers in the META region and travel on-site when required

🎯 Requirements

• Relevant experience in Enterprise Networking, CyberSecurity, or DevOps in a customer-facing role • Working knowledge of networking protocols, firewalls, and cybersecurity principles • Troubleshooting and deployment experience with Windows and Linux environments • Experience building solutions with basic scripting and APIs, including Python and REST • Proven experience developing productive relationships with multiple organizational levels, from CISO to Engineers • Strong communication and presentation skills • Passion and excitement for learning, business communication, and embracing new technologies • Possession of CISSP, CCSP, CISM, CEH, CCIE Security, or qualifying GIAC certifications (GCIA, GCIH, GCED, or GMON) • Fluency in Arabic and English

🏖️ Benefits

• Benefits supporting health, well-being, finances, and life beyond work • FlexBase flexible work arrangements: at home, in an office, or a combination of both