Technical Customer Engineer II

🔥 1 minute ago

🇹🇼 Taiwan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 10%

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Logo of Nordson Corporation

Nordson Corporation

5001 - 10000 employees

Founded 1954

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Nordson Corporation is a global leader in precision technology solutions, specializing in the manufacturing of fully-integrated systems, aftermarket parts, and consumables. Founded in 1954 and headquartered in Westlake, Ohio, Nordson serves various industries including consumer durable, non-durable, industrial, medical, and electronics. The company offers a diverse range of products and solutions, from adhesive dispensing systems to medical devices and semiconductor inspection systems. With operations in over 35 countries, Nordson is known for world-class precision engineering that supports critical applications in fields such as aerospace, agriculture, automotive, and more.

📋 Description

• Provide technical, application, and troubleshooting support to the field • Follow up on industry and competitor technical development • Conduct technical training internally and externally with Product Business Unit teams • Work closely with sales and marketing groups to achieve corporate sales goals in alignment with corporate strategy • Communicate and provide feedback on customers’ requirements for new products • Manage routine technical affairs • Prepare equipment for customer-attended demonstrations • Support trade shows and sales presentations • Strengthen technical communication with parent companies and sister companies • Define testing plans or testing requirements with customers’ technical departments or end users • Gather and tabulate technical data and develop dispensing processes for new markets • Collect and analyze competitors’ technical data • Use testing and internal analysis technologies to optimize product applications and provide input to R&D • Write and present clear, concise test reports to internal and external customers • Support installation, setup, maintenance, troubleshooting, and application of equipment and systems at customer sites • Participate in additional assignments and projects as required

🎯 Requirements

• Bachelor's degree or above in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Mechatronics, Automation, or a related field • Fresh graduates are welcome to apply • Candidates with internship, project, laboratory, or hands-on experience related to semiconductor equipment, automation, electronics, mechanical systems, or dispensing technology are preferred • Previous experience in the semiconductor, SMT, electronics, automation, or related industries is a plus • Experience working in a multinational company or customer-facing environment is a plus • Basic to good English communication skills, with the ability to communicate with overseas colleagues and customers • Good interpersonal and communication skills • Strong analytical and problem-solving abilities • Basic computer skills and willingness to learn new software and technical tools • Basic understanding of mechanical, electrical, electronic, or automation systems • Willingness to travel and work at customer sites when required • Logical thinking and a team-oriented mindset • Outgoing, responsible, self-motivated, open-minded, and willing to learn • Strong sense of responsibility and accountability • Able to work independently while also working effectively as part of a team • Estimated travel required: 70%

🏖️ Benefits

• Training and technical support will be provided to help new engineers develop field service and equipment engineering skills

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