Senior Implementation Specialist

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🔥 0 minutes ago

🗣️🇨🇳 Chinese Required

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Logo of Delivery Hero

Delivery Hero

10,000+ employees

Founded 2011

🚗 Transport

👥 B2C

🛍️ eCommerce

Transport • B2C • eCommerce

Delivery Hero is a global leader in the food delivery industry, operating in over 70 countries across four continents. The company connects customers with their favorite restaurants and shops, providing fast and easy delivery services to their doorsteps. In addition to food delivery, Delivery Hero operates 932 Dmarts, which are small strategically located warehouses that support their quick commerce operations. As of the fourth quarter of 2023, Delivery Hero reported a Gross Merchandise Value of EUR 11. 3 billion, demonstrating significant year-on-year growth. The company's mission is to deliver an amazing experience, whether it be through their local brands or through strategic investments in sustainability and social impact initiatives. Delivery Hero strives to offer quick commerce - the next generation of delivery - embodying strong values that propel its workforce worldwide.

📋 Description

• Lead the successful implementation and deployment of enterprise solutions for our clients across the Taiwan market • Responsible for managing complex implementation projects from initiation through completion • Ensure that all deliverables meet quality standards and client expectations • Serve as the operational point of contact for Taiwanese merchant onboarding, project coordination, and cross-functional delivery • Collaborate across teams and markets, applying operational excellence to drive value through project execution and merchant outcomes

🎯 Requirements

• 3-5+ years of professional experience in implementation, systems deployment, or related project management roles • Proven experience managing enterprise software implementations (ERP, CRM, or similar systems) • Strong project management skills with the ability to manage multiple concurrent projects • Excellent analytical and problem-solving capabilities • Demonstrated stakeholder management and client-facing project delivery experience • Proficiency in process documentation and business process analysis • Strong organizational and time management skills • Excellent communication skills in English; fluency in Mandarin Chinese is required

🏖️ Benefits

• Employees can work remotely

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