Client Support Manager

Job not on LinkedIn

🔥 3 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

🗣️🇵🇱 Polish Required

Where this job comes from

Posted on Novakid Inc's careers page ↗Novakid Inc's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

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Logo of Novakid Inc

Novakid Inc

201 - 500 employees

Founded 2017

📚 Education

👥 B2C

Education • Ecommerce • B2C

Novakid Inc. is an online English school designed specifically for children aged 4 to 12. The platform offers interactive lessons centered around language immersion with native-speaking teachers, tailored to align with European educational standards. Featuring various age-appropriate programs, speaking groups, and engaging learning materials, Novakid emphasizes a fun learning environment to build confidence and fluency in English for young learners globally.

📋 Description

• Support users in the Polish language by resolving issues that arise during lessons • Handle complex inquiries via chat or phone • Assist with translations into Polish language, including instructions and clients’ response templates • Assist with Non Assisted Support (chat bot)

🎯 Requirements

• Knowledge of Polish - Advanced (at least C1) • Knowledge of English (at least B2) • Experience of working in a language school welcome • Experienced PC user • Organizational skills • Ability to handle lots of information • Responsibility and care

🏖️ Benefits

• Remote work • Full time work - 40 hours per week

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