CRM Manager

Job not on LinkedIn

🕒 Yesterday

🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Novakid Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

📚 Education

👥 B2C

Education • Ecommerce • B2C

Novakid Inc. is an online English school designed specifically for children aged 4 to 12. The platform offers interactive lessons centered around language immersion with native-speaking teachers, tailored to align with European educational standards. Featuring various age-appropriate programs, speaking groups, and engaging learning materials, Novakid emphasizes a fun learning environment to build confidence and fluency in English for young learners globally.

📋 Description

• Apply customer insight frameworks such as Jobs To Be Done, Persona Development, and Empathy Mapping to understand customer pains and needs • Develop and execute CRM strategies using customer analysis insights and Bloomreach • Design and implement multichannel campaigns across email, WhatsApp, SMS, and push • Tailor campaign content to customer segments identified through insight frameworks • Analyze campaign performance using analytics tools and refine strategies through data analysis • Collaborate with product, sales, product marketing, and analytics teams to align CRM strategies with business goals

🎯 Requirements

• Proficient with Bloomreach or similar CDPs for data management, campaign execution, and analytics • Skilled in email design and coding using tools like Stripo • Competent in using analytics platforms and/or SQL for data analysis and decision-making • Copywriting skills are a plus • Strong communication and collaboration skills, essential for working effectively in a remote team environment • Proven ability to apply customer insights frameworks effectively to CRM strategies • High adaptability with a commitment to learning and applying new methodologies in customer insight and CRM • Bachelor’s degree / course in Marketing, Business Administration, or a related field • Fluent in English at an Upper-Intermediate level or higher

🏖️ Benefits

• Remote work • Flexible working hours, not less than 40 hours per week