SCADA Support Engineer

🔥 6 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NovaSource Power Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $100M Private Equity Round on 2022-08

Consulting • Logistics • Manufacturing

NovaSource Power Services is a strategic partner for renewable energy asset owners, specializing in operations and maintenance (O&M) services for utility-scale solar and battery energy storage systems. They provide data-driven solutions aimed at optimizing operations and enhancing performance through innovative technology and expertise. With a global presence, NovaSource is committed to accelerating energy transformation and empowering clients to achieve their growth objectives through exceptional service and a collaborative culture.

📋 Description

• Resolve SCADA&OT Managed Engine tickets, including data/network communication failures, HMI graphic issues, tag mapping/data quality issues, alarm issues, CAISO RIG troubleshooting, and RTAC troubleshooting • Perform SCADA software version upgrades • Install SCADA software driver modules and device drivers • Modify tag points and create SCADA user accounts • Ensure there are no SLA violations • Assist field technicians with onsite issue resolution and gather information by phone when necessary • Generate reports for reference • Support NovaCommand Operators in Australia, Chile, and the United States • Participate in on-call SCADA&OT Support Tasks • Participate in meetings • Update the support playbook by documenting procedures for successfully resolved issues • Complete weekly performance metrics, including hours spent and closed tickets • Track billable hours per plant spent to create SCO • Comply with EHS, company policies, and standards • Report to the SCADA&OT Support Manager as part of the Global SCADA&OT Engineering Team

🎯 Requirements

• A bachelor’s degree in electrical, Electronics and Communications, Instrumentation and Controls Engineering • Accomplished user of Microsoft Office 365 suite of tools: Outlook, Excel, PowerPoint, SharePoint • Effective verbal and written communication in English • Ability to prioritize day-to-day work • High attention to detail • Strong analytical and documentation skills • Experience with SCADA applications such as Ignition, Wonderware, N3uron, and Kepware • Experience with SCADA system integrations, tag mapping, HMI screen development, and logic scripts • Experience with industrial protocols: Modbus, DNP3, OPC UA, MQTT • Familiarity with Rockwell Automation Products • Experience with SEL Products • Knowledge of industrial networking • Basic understanding of solar plant operations, substation protection, capacitor banks, solar tracking systems, BESS, power meters, inverters, controllers, and meteorological stations • Basic knowledge of approved cybersecurity practices • Willingness to work in a rotating shift schedule

🏖️ Benefits

• Mentorship and career growth support • Remote position • Rotating shift schedule • On-call SCADA&OT Support Task • Equal employment opportunity