NVIDIA
10,000+ employees
Founded 1993
🏥 Healthcare
🏭 Manufacturing
🤖 Artificial Intelligence
Healthcare • Manufacturing • Artificial Intelligence
NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.
Technical Account Manager – HPC, Cloud
🔥 14 minutes ago
🌐 Switzerland, United Kingdom – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
🧑🔧 Technical Account Manager
👻 Ghost score 11%
Where this job comes from
Posted on NVIDIA's careers page, not through a job board
First seen by Remote Rocketship 14 minutes ago
NVIDIA
10,000+ employees
Founded 1993
🏥 Healthcare
🏭 Manufacturing
🤖 Artificial Intelligence
Healthcare • Manufacturing • Artificial Intelligence
NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.
📋 Description
• Serve as the main point of contact for enterprise customers • Assist customers with technical inquiries, debugging, and issue resolution • Resolve sophisticated technical issues and customer concerns through research and reproduction • Support customers installing NVIDIA products focused on next-generation AI and HPC server technologies • Own and resolve customer issues during installation, operation, maintenance, or product application • Work with GPUs, AI accelerators, high-speed interconnects, ML frameworks, Spark, Kubernetes, and Ceph • Analyze, communicate, and solve problems to improve customer experiences • Develop, redefine, and document standard methodologies for internal support and R&D teams • Interact regularly with engineering, marketing, and support teams • Maintain high customer satisfaction and lead resolution of critical customer issues
🎯 Requirements
• 8+ years in providing in-depth customer support and debugging for hardware and software products • Profound knowledge and experience with Linux and Networking (LFCS / RHCSA) • Bachelors degree or equivalent experience • Expertise with data center virtualization (VMWARE, Docker, Kubernetes) concepts and trends • Exceptional interpersonal skills with the ability to maintain and lead the overall resolution for any critical issue raised by customers, under all circumstances • Superb communication and presentation/oral skills • Strong organizational skills and ability to prioritize / multi-task easily with limited supervision • Experience with large-scale HPC or AI cluster environments • Familiarity with GPU-based computing and accelerator technologies • Familiarity with networking technologies • Background in support escalation, SRE, or production engineering • Scripting/automation skills (Python, Bash, Ansible, YAML) • Exposure to AI/ML frameworks or data analytics platforms
🏖️ Benefits
• Highly competitive salaries • Comprehensive benefits package
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