Business Operations Specialist

🔥 0 minutes ago

🇱🇰 Sri Lanka – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Oceans

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

📣 Marketing

✈️ Travel

Logistics • Marketing • Travel

Oceans is a company that provides highly skilled, global remote talent to businesses in various sectors such as operations, finance, marketing, and administration. They are focused on fixing the outdated reputation of outsourcing by offering experienced and motivated professionals—referred to as 'Divers'—who seamlessly integrate into companies, significantly contributing to their success. Oceans prides itself on ensuring strong matches between their clients and Divers through a meticulous selection process, offering continuous upskilling, high retention rates, and exceptional client support. They cater to startups, e-commerce businesses, small businesses, and solopreneurs, enabling them to scale efficiently with top-notch remote talent.

📋 Description

• Manage day-to-day operations, workflows, internal processes, and documentation • Draft company policies, SOPs, and internal guidelines • Identify operational inefficiencies and implement practical solutions • Coordinate cross-functional initiatives and align teams with business objectives • Track and analyze KPIs to measure operational success • Manage critical business information and provide timely insights to the Executive • Maintain relationships with internal and external stakeholders • Identify scalability and efficiency opportunities with the client • Implement best practices and support long-term strategic planning • Serve as the client’s point of contact for emails, phone calls, and professional communications • Streamline information flow and provide relevant updates and data • Prepare meeting agendas, presentations, and reports • Collaborate with Customer Success, Sales, and other operational teams • Work with an assigned Executive and receive guidance from an Operations Manager

🎯 Requirements

• Professional fluency in English, with excellent reading, writing, and speaking abilities • At least 3 years in a communication-heavy role at a reputable firm • Strong interpersonal and organizational skills • Undergraduate degree preferred, not required • Relevant work experience valued as an alternative to the preferred degree • MBA, CFA, CIM, CIPM, or CIMA certifications considered an added advantage • Ability to work a split shift with some overlap with the client’s time zone • Ability to attend in-person training programs during the first 3.5 weeks • Ability to work inclusively with individuals from a variety of backgrounds

🏖️ Benefits

• In-person training programs during the first 3.5 weeks • Benefits and compensation information shared during the offer process • Guidance and support from an Operations Manager • Career growth and development opportunities • Exposure to global industry leaders and diverse professional experiences