Compliance Auditor

Job not on LinkedIn

🔥 14 minutes ago

🇵🇭 Philippines – Remote

💵 ₱75k - ₱85k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔎 Auditor

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Offshore 24/7

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Offshore 24/7 is an Australian-focused offshore staffing provider that helps Australian businesses build dedicated remote teams in the Philippines. The company places and manages Philippines-based professionals across a wide range of roles — from virtual assistants, bookkeepers, and paralegals to IT specialists, engineers, and customer support — offering fully managed onboarding, HR, payroll, and ongoing support. Offshore 24/7 emphasizes cost savings (up to ~70%), cultural and communication alignment for Australian clients, a five-stage vetting process, and local points of contact with offices in the Philippines (Clark Freeport Zone) and Australia (Melbourne). The firm targets Australian SMEs and enterprises across many industries and promotes free strategy sessions and a managed staffing solution.

📋 Description

• Review insurance applications submitted by Authorised Representatives, including written communications and call recordings. • Review audits completed by the offshore audit team and validate findings against the compliance scorecard. • Give feedback and calibration support to maintain consistent audit quality. • Update scorecards and feedback, then finalise and submit audits within agreed service levels, with no finalisation task older than 10 days. • Log remediations, follow them up and escalate aged or unresolved items with Authorised Representatives. • Identify trends and recurring breaches across Authorised Representatives and licences, and report them to the compliance team and Compliance Committee. • Coach Authorised Representatives day to day on trends and ad hoc issues, verbally and in writing. • Help prepare and present monthly training drop-ins for the internal advice team and wider Authorised Representative network. • Review internal and client-facing documents such as FSGs, scripts and templates for regulatory accuracy and clarity. • Contribute to audit reporting, data accuracy and improvements to the audit scorecard and process. • Work in a CRM, 3CX call recordings, SharePoint and Microsoft 365.

🎯 Requirements

• At least 2 years of experience listening to recorded calls or checking customer files and scoring them against a compliance, regulatory or QA scorecard. • Hands-on experience giving written or verbal feedback or coaching to people based on your own audit or QA findings. • Strong attention to detail, and the ability to listen critically to calls and assess conduct, disclosures and client outcomes. • Clear, constructive written feedback that is firm on substance and encourages improvement. • Confidence speaking with ARs, including in challenging conversations about poor adherence. • Good organisation and time management. • RG 146 or a relevant compliance qualification, or willingness to complete one. • Availability to work Monday to Friday, 7:00 AM – 4:00 PM PHT. • Experience in Australian life insurance or financial advice compliance. • Familiarity with life insurance products, and knowledge of the difference between general and personal advice. • Knowledge of specific insurer products, for example TAL, Zurich, AIA, ClearView and NEOS. • Experience designing or delivering compliance training. • Experience building or refining audit scorecards or compliance frameworks. • Data and reporting skills, such as Excel pivot tables and dashboards.

🏖️ Benefits

• 100% work from home • Full-time, permanent Philippine employment with Offshore 24/7 • Complete WFH equipment provided — company laptop and all equipment required for your role • HMO coverage from Day 1 • 20 days paid leave per year — 15 annual leave + 5 sick leave, accruing from Day 1 • 13th month pay • Government-mandated benefits • Annual rate and performance review • Comprehensive training and ongoing professional development • Regular staff events and team activities • Real job security • Ongoing training and coaching, with reviews at 1, 3, 5 and 12 months

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