IT Operations Administrator

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🕒 April 21

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OLIANT

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Digital Marketing

OLIANT is a technology services company specializing in web development, quality assurance and testing, digital marketing, and staff augmentation. With a focus on optimizing processes to maximize client benefits, OLIANT offers solutions tailored to diverse industries while ensuring high-quality results through its team of experienced IT professionals.

📋 Description

• Conduct employee onboarding, offboarding, and new hire orientation, including hardware setup and software installation. • Support Mac and Windows operating systems end to end, as well as mobile devices (Apple, Android). • Manage user and software access through tools such as Okta, Jira, and Google Workspace. • Update and maintain asset Inventory and manage hardware refresh cycles, including purchasing, provisioning, configuring, and shipping. • Work with Legal/Compliance to ensure IT security meets or exceeds compliance requirements, including supporting AI tools. • Document solutions, create guides, and explain steps when troubleshooting tickets.

🎯 Requirements

• 2+ years of experience in IT • An Associate’s degree or equivalent experience preferred • Familiarity with a fully remote environment, zero-touch deployment architecture, and device management through MDM. • Atlassian suite experience (Jira, Confluence, and Service Management)

🏖️ Benefits

• Regular and reliable attendance is an essential function of this position. • Ability to effectively communicate is an essential function of this position. • Ability to utilize a computer for an extended period of time. • Ability to self-manage while maintaining open communication with the team • This role requires the ability to travel. The average travel requirements of this role are 10%