Remote Jobs at Clarity (formerly Anecdote)

Clarity (formerly Anecdote)

11 - 50 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Clarity is a SaaS company (formerly Anecdote) that provides enterprise-grade AI-powered customer service and voice-of-customer solutions. Their platform uses NLP and AI agents with built-in safety guardrails to deliver accurate, compliant answers at scale, unify feedback from chats, reviews and social channels, auto-resolve repeat issues, and surface product and support insights for teams. Clarity emphasizes security and compliance (SOC 2, GDPR, HIPAA) and human-in-the-loop controls to prevent hallucinations and keep automation aligned with company policy.