OnSpot Travel Group
51 - 200 employees
Founded 2007
🤝 B2B
☁️ SaaS
B2B • SaaS
OnSpot Travel Group is a B2B SaaS provider that delivers a white‑label, turn‑key on‑demand concierge and traveler assistance platform for travel brands. The company offers 24/7/365 in‑destination support across many countries, real‑time dashboards and analytics, staff augmentation for DMCs, and pay‑per‑use pricing to help travel agencies, tour operators, travel designers and MICE providers improve traveler satisfaction, operational efficiency, and revenue. OnSpot emphasizes omni‑channel support (phone, SMS, WhatsApp, email), integration options, and a focus on elevating the traveler experience while allowing partner brands to retain their identity.
Traveler Support Agent – Trilingual French, English, Spanish Speaker
🔥 9 minutes ago
🗣️🇫🇷 French Required
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
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OnSpot Travel Group
51 - 200 employees
Founded 2007
🤝 B2B
☁️ SaaS
B2B • SaaS
OnSpot Travel Group is a B2B SaaS provider that delivers a white‑label, turn‑key on‑demand concierge and traveler assistance platform for travel brands. The company offers 24/7/365 in‑destination support across many countries, real‑time dashboards and analytics, staff augmentation for DMCs, and pay‑per‑use pricing to help travel agencies, tour operators, travel designers and MICE providers improve traveler satisfaction, operational efficiency, and revenue. OnSpot emphasizes omni‑channel support (phone, SMS, WhatsApp, email), integration options, and a focus on elevating the traveler experience while allowing partner brands to retain their identity.
📋 Description
• Provide real-time support to travelers • Manage inquiries and unexpected situations • Deliver exceptional service throughout the travel experience
🎯 Requirements
• 3+ years of customer support or hospitality experience in the travel industry • Fluent in French, English and Spanish (required) • Passion for travel and knowledge of global destinations • Strong empathy, adaptability, and communication skills • Comfortable multitasking in a fast-paced environment and working under pressure • Independent, organized, and quick to learn • Flexible availability and willingness to work varied hours • Proficient with CRM systems and operational tools
🏖️ Benefits
• Fully remote position • Independent Contractor agreement (PJ or MEI) • International, dynamic work environment
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