Field Service Engineer

🔥 1 minute ago

🇮🇪 Ireland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Onto Innovation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

🏭 Manufacturing

Semiconductors • Manufacturing • Technology

Onto Innovation is a leading provider of metrology, defect inspection, lithography, and smart manufacturing software solutions. The company focuses on semiconductor manufacturers to help them accelerate product and process development, improve yield, and reduce costs. Onto Innovation offers technologies for incoming bare wafer inspection, final packaging, and everything in between, addressing challenges in logic, foundry, memory, RF/MEMS, image sensors, advanced packaging, LED/power, probe testing, and flat panel display manufacturing. Through innovation, Onto Innovation enables customers to be first-to-market with premium products by solving the most pressing process challenges and enhancing product reliability.

📋 Description

• Provide highly visible customer support through on-site installation • Oversee diagnosis, troubleshooting, service, and repair of complex equipment and systems during installation • Check out and approve operational quality of system equipment against Onto specifications • Instruct customers in system operation when needed • Serve as company liaison with customers on administrative and technical matters for assigned projects • Interpret customer needs and clarify whether problem resolution belongs to sales personnel, customer support representatives, or engineers • Provide field support for system hardware and software, PCs, IP telephony, networking, and wireless networking • Apply company policies and procedures to resolve varied issues • Perform varied, somewhat difficult work under limited supervision • Within two years through the position and internal training, complete difficult assignments with minimum supervision • Make recommendations for continuous improvement of the organization’s business • Exercise decision-making latitude regarding installations under the engineer’s responsibility

🎯 Requirements

• B.S. in Electronics, Systems Engineering, Materials Science, or Analytical Chemistry • Or undergraduate degree/vocational certificate(s) in one of the above domains with 3 years of experience • More than 50% and up to 75% travel required • Metrology tool experience, operation, or technical/field service support is a plus • Related experience in the semiconductor field preferred • Proficient English skill is a must • Familiarity with Windows, Microsoft Office, and/or Linux • Proficiency using hand tools, DVM, and other troubleshooting equipment • Self-motivated • Forward-thinking and committed to continuous improvement • Proactive • Process-oriented

🏖️ Benefits

• Health, dental, vision, life, and disability insurance • PTO • 401(k) plan with employer match • Employee Stock Purchase Program (ESPP) • Health and wellness initiatives • Collaborative working environment • Resources and state-of-the-art tools and equipment • Welcoming, inclusive corporate culture • Competitive salary