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CRM Administrator

🔥 2 minutes ago

💵 $24k - $36k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Opensend's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Opensend

Opensend

11 - 50 employees

Founded 2022

📣 Marketing

💼 Consulting

🛍️ eCommerce

Marketing • Consulting • eCommerce

Opensend is a leading marketing technology platform that specializes in identifying and converting engaged website visitors into potential customers. By capturing first-party data, including email addresses and device identifiers, Opensend enables businesses to enhance their retargeting strategies and achieve high return on investment through automated email sequences and targeted advertising. Trusted by thousands of brands, Opensend streamlines the user acquisition process, helping companies grow their email lists and drive significant revenue increases without reliance on traditional advertising methods.

📋 Description

• Own HubSpot configuration, workflows, pipelines and reporting • Manage Customer.io segments, events and lifecycle journeys • Establish and maintain data quality standards and audits • Build integrations between CRM, lifecycle, product and billing systems as part of the Engineering team • Manage a request queue, documentation and user training • Replace manual processes with automation • Connect data across separate systems • Build dashboards used by leadership and customers • Partner closely with Product • Help Customer Success, Sales and Technical Product Support work faster

🎯 Requirements

• Three or more years administering HubSpot in B2B SaaS • Hands-on Customer.io or similar lifecycle platform experience • Integration experience with connectors, webhooks or APIs • Strong data hygiene and basic SQL • Professional English and comfort working with US teams • Must be a resident of Canada, United States, or Vietnam • Workday must overlap by at least 4 hours with Las Vegas, NV, USA • HubSpot Operations Hub certification (experience that will help you stand out) • Billing or subscription data experience (experience that will help you stand out) • Light JavaScript or Python scripting (experience that will help you stand out)

🏖️ Benefits

• Equity and benefits follow the approved offer framework • Contract rate paid in VND

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