Customer Operations Specialist – Contract

Job not on LinkedIn

🔥 1 minute ago

🇵🇭 Philippines – Remote

⏳ Contract/Temporary

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

OpenTable

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🍽️ Food & Beverage

🏨 Hospitality

📦 Logistics

💰 $36M Series C on 2000-09

Food & Beverage • Hospitality • Logistics

OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.

📋 Description

• Provide end-to-end operational and administrative support for the international customer base. • Manage configuration setups and maintain high-quality account data. • Conduct continuous quality assurance checks, data audits, and record validations across restaurant, hotel, customer, and group accounts. • Build, analyze, and distribute standard and ad-hoc operational reports and promotional management templates. • Identify process bottlenecks and implement operational enhancements using AI and automation tools. • Collaborate cross-functionally on business projects, team documentation, and process development and communication. • Identify and resolve data discrepancies with relevant teams. • Provide administrative support through data entry, documentation, and routine tasks. • Manage competing priorities and ensure deliverables meet quality standards and deadlines.

🎯 Requirements

• 1 year of experience in an administrative, operational, customer support, implementation, or hospitality-related role. • Experience managing data entry, maintaining customer records, and using CRM or administrative software systems. • Demonstrated ability to manage multiple priorities and tight deadlines while maintaining high attention to detail. • Strong written and verbal communication skills with a track record of effective stakeholder collaboration. • Proficiency using Microsoft Office or Google Workspace suite. • Preferred: Experience in the restaurant, hospitality, or SaaS technology industry. • Preferred: Prior background onboarding customers, delivering software training, or conducting quality assurance audits. • Preferred: Hands-on experience with workflow management tools such as Jira, Trello, or Monday.com. • Preferred: Familiarity with reporting tools, data analysis, and promotion creation systems. • Preferred: Familiarity with OpenTable products and restaurant operational workflows.

🏖️ Benefits

• Benefits of this role will be discussed during the interview process. • Schedule tailored to accommodate a global workforce operating across multiple time zones • OpenTable will abide by and consider local laws and regulations • Accommodations and support available during the application, interview, or on-the-job process