Legal, Medical Records Retrieval Specialist

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🕒 May 2

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OpsArmy

WebsiteLinkedInAll Job Openings

51 - 200 employees

👥 HR Tech

💳 Fintech

🛍️ eCommerce

HR Tech • Fintech • eCommerce

OpsArmy is a fully managed HR service designed to help companies fill open roles and reduce payroll costs by hiring top international talent. It combines various HR functionalities including talent sourcing, payroll management, performance oversight, and career coaching, making it easier for businesses to scale efficiently. With a focus on providing skilled workforce solutions at lower costs and hassle-free onboarding, OpsArmy accelerates company growth while ensuring quality talent management.

📋 Description

• Manage end-to-end record retrieval for assigned customers and providers. • Build, standardize, and continuously improve playbooks for high-volume hospitals, billing groups, and provider networks. • Ensure accuracy and compliance — clean ROIs, affidavits, billing records, and complete document sets with zero rework. • Identify workflow improvements and collaborate with engineering and product teams to help automate repetitive steps. • Share learnings with teammates, standardize best practices, and raise quality standards.

🎯 Requirements

• Significant prior experience in legal record retrieval, with a deep understanding of the retrieval process, providers, and records. • Strong work ethic and ownership mindset — pride in doing things right. • Excellent communication skills — comfortable calling provider offices and following up until the job is done. • Organized and detail-oriented — able to manage multiple requests without errors. • Tech-savvy — quick to learn new tools and workflows. • Team player who cares about improving processes, not just checking boxes.