Operations Specialist

🕒 August 21

🇬🇷 Greece – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Orca AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📦 Logistics

🚗 Transport

🤖 Artificial Intelligence

Logistics • Transport • Artificial Intelligence

Orca AI is a technology company revolutionizing the maritime industry through its innovative solutions for autonomous shipping. Their products, like SeaPod and FleetView, enhance crew situational awareness and operational safety, utilizing advanced computer vision and AI to automate lookouts and provide real-time insights. By improving navigational decision-making, Orca AI aims to increase safety and efficiency in shipping operations while helping companies achieve sustainability goals.

📋 Description

• Manage daily operational activities, follow-ups, and open actions • Coordinate between customers, Operations, Engineering, Support, Sales, Finance, and field teams • Track installations, deployments, service activities, and customer requests • Identify blockers, escalate issues, and drive tasks through to completion • Maintain accurate documentation, trackers, and operational reports • Support customer communication and technical troubleshooting • Coordinate technicians, installers, and external service providers when required • Improve operational processes and support cross-functional projects

🎯 Requirements

• ~5 years of proven experience in Operations, Technical Operations, Customer Operations, Project Coordination, or a similar role • Strong ownership, organization, and attention to detail • Excellent written and verbal English • Strong communication and problem-solving skills • Ability to manage multiple tasks independently in a fast-moving environment • Strong technical orientation and ability to understand hardware, software, and system workflows • Ability to read technical documentation, installation guides, and system diagrams • Strong Excel and/or Google Sheets skills • Experience with CRM, ERP, ticketing, or project-management systems • Experience with hardware installations, deployments, field service, or technical operations • Experience troubleshooting hardware or connectivity issues • Familiarity with Jira, Monday.com, Salesforce, HubSpot, or Zendesk • Experience in maritime, shipping, logistics, industrial technology, or another operationally complex environment • Experience working with enterprise customers or international service providers

🏖️ Benefits

• Remote work arrangement