Programme Manager – Migration & Integrations

Job not on LinkedIn

🔥 5 minutes ago

🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 14%

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Logo of OrderYOYO

OrderYOYO

51 - 200 employees

Founded 2015

🍽️ Food & Beverage

📣 Marketing

📦 Logistics

💰 $6M Post-IPO Equity - OrderYoyo on 2022-03

Food & Beverage • Marketing • Logistics

OrderYOYO is an online ordering and marketing platform for restaurants and takeaways that provides bespoke websites and mobile apps, a cloud POS, integrated payment processing (YOYOPay), and targeted marketing services (email, SMS, app push, Google Ads, social media). It offers features like loyalty programs, reservations, analytics via a My Business app, and dedicated support to help restaurants capture direct orders, reduce commission fees, and grow customer retention. The company positions itself as a Google Partner and serves thousands of restaurants with tailored digital storefronts and marketing campaigns.

📋 Description

• Lead the technology integration and migration of acquired businesses from technical due diligence and integration planning through migration, stabilisation and retirement of legacy platforms • Own the integrated programme plan across engineering, product, data and customer-facing teams, tracking delivery costs and agreed benefits • Coordinate dependencies with Finance, People, Commercial and other functional owners • Own end-to-end programme plans covering scope, timelines, dependencies, budget forecasts and risks • Lead workstream owners, agree priorities and capacity with functional leads, run governance and escalate unresolved trade-offs to the CTPO • Embed lessons learned into a repeatable migration and integration approach • Inform due diligence through migration complexity, product gap, dependency, effort, cost and delivery-risk assessments • Prepare integration plans and coordinate Day 1 access, environments, tooling and working practices with incoming teams, engineering, IT and security • Coordinate technical and compliance assessments and track follow-up actions • Coordinate data migration and integration into the data platform and business systems • Segment customers and lead platform gap analysis and scope decisions • Recommend migration waves and sequencing based on customer impact, technical readiness and capacity • Coordinate testing and reconciliation of order flows, payments and key integrations, securing accountable-owner sign-off • Coordinate wave runbooks covering preparation, cutover, validation, rollback and support • Lead go/no-go recommendations for approval by accountable business and technical owners • Own operational handover, stabilisation exit criteria, business acceptance and controlled legacy retirement • Align engineering, product, customer-facing and finance teams around one plan and timeline • Keep restaurant partners informed and supported during migrations • Partner with Finance on business cases and track migration costs, revenue at risk, legacy-retirement savings and forecast cost to complete • Verify realised benefits and report progress, customer experience and value delivered to the CTPO and leadership team

🎯 Requirements

• 5+ years of programme management experience in a technology organisation, including at least 3 years leading platform migrations, customer migrations or post-acquisition integrations • Demonstrated ownership of complex, customer-facing platform migrations, including readiness assessment, cutover, post-migration stabilisation and transition into normal operations • Strong technical literacy: comfortable discussing APIs, data pipelines, CRM migrations, cutover plans and infrastructure decommissioning with engineers • Experience segmenting large customer bases into migration waves, with detailed run books, rollback, hypercare and clear go or no-go criteria • Commercial judgement: ability to weigh the cost of a feature gap against the revenue at risk and drive a decision • Excellent stakeholder management across engineering, product, commercial and executive audiences, with ability to secure commitments, resolve competing priorities and lead delivery without relying on direct line-management authority • Clear, concise written and verbal communication, including executive-level reporting • Comfortable working across countries, cultures and time zones • Nice to have: experience in SaaS, restaurant technology, food ordering, payments or marketplaces • Nice to have: experience with data platform and CRM migrations • Nice to have: direct post-acquisition integration experience and running a repeatable migration approach across multiple programmes • Nice to have: recognised programme management qualification such as MSP, PRINCE2 or PgMP

🏖️ Benefits

• A senior role with direct visibility to the executive team and real influence on how OrderYOYO grows • Ownership of the migration and integration capability from day one, with the autonomy to shape how it works • Room to grow: as the portfolio expands, the opportunity to build this capability into a dedicated function and lead it • Work across nine European markets alongside engineering, product, data and commercial teams

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