Medical Virtual Assistant

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🔥 58 minutes ago

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Logo of OSA Outsourcing Advantage

OSA Outsourcing Advantage

51 - 200 employees

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

OSA Outsourcing Advantage is a boutique Business Process Outsourcing (BPO) company specializing in providing nearshore outsourcing solutions to businesses in the USA. With a focus on delivering top-quality support services, OSA helps organizations streamline operations and enhance efficiency through tailored staffing solutions in areas like customer service, back-office support, data entry, and social media management. Committed to innovation and building lasting partnerships, OSA empowers businesses to elevate their performance and achieve their goals.

📋 Description

• Schedule and confirm patient appointments. • Verify insurance eligibility and benefits. • Maintain and update patient records in EMR/EHR systems. • Coordinate referrals, authorizations, and follow-up appointments. • Prepare and manage medical documentation. • Respond to patient inquiries via phone, email, or messaging platforms. • Assist with medical billing and claims processing. • Maintain compliance with HIPAA and patient privacy regulations. • Communicate with healthcare providers, insurance companies, and patients. • Support general administrative and office operations.

🎯 Requirements

• 2+ years of experience in a medical office, healthcare administration, or medical virtual assistant role. • Familiarity with HIPAA regulations and patient confidentiality requirements. • Experience using EMR/EHR systems. • Excellent written and verbal English communication skills. • Strong organizational and time management skills. • Ability to manage multiple tasks in a fast-paced environment. • Proficiency with Microsoft Office and Google Workspace. • Reliable internet connection and dedicated home office. • Available to work business hours Eastern Time. • Preferred Qualifications • Experience supporting U.S.-based healthcare providers. • Familiarity with medical terminology, insurance verification, referrals, and prior authorizations. • Experience with medical billing and coding processes. • Experience using Athenahealth, eClinicalWorks, Kareo, Epic, NextGen, AdvancedMD, or similar platforms. • Medical Assistant certification or healthcare-related education (preferred but not required).

🏖️ Benefits

• Opportunity to work on diverse and exciting healthcare projects. • Supportive and collaborative work environment. • Weekly payments. • Weekends off. • Growth opportunities.

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