Frontend Helpdesk Engineer

🕒 January 23

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Frontend Engineer / Web Developer

👻 Ghost score 60%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Outtask

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

📦 Logistics

🎯 Recruiter

Consulting • Logistics • Recruitment

Outtask is an outsourced global hiring firm that helps companies scale teams worldwide by providing end-to-end international recruitment services. It connects businesses with vetted permanent hires, contractors, and executive candidates across borders, handles cross-border compliance and local market expertise, and streamlines hiring through technology-driven workflows and tailored RPO solutions to reduce time-to-hire and cost.

📋 Description

• Act as the first-level support for end users via calls, emails, and ticketing systems • Log, track, prioritize, and resolve incidents and service requests • Perform initial troubleshooting for hardware, software, and connectivity issues • Provide frontend support for desktops, laptops, printers, and peripherals • Handle password resets, account unlocks, and basic user management activities • Support Office 365 and Google Workspace-related issues • Document solutions, troubleshooting steps, and user interactions accurately

🎯 Requirements

• 2–4 years of experience in IT Helpdesk / Service Desk roles • Strong knowledge of Windows and macOS troubleshooting • Basic troubleshooting of hardware, software, printers, and peripherals • Working knowledge of Active Directory / Azure AD • Basic experience with Office 365 and Google Workspace support

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development