Legal Case Manager – Lemon Law

🔥 0 minutes ago

🇲🇽 Mexico – Remote

💵 $10 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Attorney / Lawyer

🚫👨‍🎓 No degree required

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ovation Law Firm

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

Ovation Law Firm is a California-based personal injury law firm that represents accident and injury victims across the state. The firm focuses on car, truck, rideshare (Uber) and motorcycle accidents, pedestrian and dog-bite injuries, spinal cord injuries, and lemon law matters. Ovation offers contingency-fee representation (clients pay nothing unless the firm wins), handles upfront case costs, provides 24/7 availability, free case evaluations, and multiple California offices with willingness to meet clients at their location; it also coordinates with licensed co-counsel for out-of-state matters.

📋 Description

• Act as the primary point of contact for clients through phone and email • Guide clients through each stage of their legal case • Conduct case reviews to confirm eligibility and required information and documentation • Organize and maintain accurate, complete, and up-to-date case files • Coordinate appointments, legal deadlines, and follow-ups • Draft, prepare, and assist in filing legal documents • Support attorneys and streamline case handling • Build client trust, address concerns, and maintain client satisfaction throughout the legal process

🎯 Requirements

• Strong English communication skills (C1 level), both verbal and written • Fluent in both English and Spanish • At least 2 years of customer service experience • Previous experience as a Case Manager or similar role in a U.S. law firm or U.S. company • Previous experience specifically in Lemon Law or related legal case management is a huge plus • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) • Experience with HubSpot and/or Filevine is a huge plus • Excellent attention to detail and ability to handle multiple priorities simultaneously • Ability to work independently from a home office, with a stable and fast internet connection and a quiet, professional environment • Must have a laptop or desktop computer with at least 16GB RAM and a Core i5 processor or higher • Internet speed of at least 25 Upload Mbps • Availability Monday through Friday, 8AM to 5PM PST • Resumes must be submitted in English • Must be located in Latin America

🏖️ Benefits

• Competitive pay based on skills and experience for a full-time, 40-hour workweek • Work From Anywhere: freedom of remote work • Paid time off • Performance-based bonuses