Ovation Law Firm
11 - 50 employees
Founded 2023
👥 B2C
B2C
Ovation Law Firm is a California-based personal injury law firm that represents accident and injury victims across the state. The firm focuses on car, truck, rideshare (Uber) and motorcycle accidents, pedestrian and dog-bite injuries, spinal cord injuries, and lemon law matters. Ovation offers contingency-fee representation (clients pay nothing unless the firm wins), handles upfront case costs, provides 24/7 availability, free case evaluations, and multiple California offices with willingness to meet clients at their location; it also coordinates with licensed co-counsel for out-of-state matters.
Legal Case Manager – Lemon Law
Job not on LinkedIn
🕒 December 25, 2025
🗣️🇪🇸 Spanish Required
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Ovation Law Firm
11 - 50 employees
Founded 2023
👥 B2C
B2C
Ovation Law Firm is a California-based personal injury law firm that represents accident and injury victims across the state. The firm focuses on car, truck, rideshare (Uber) and motorcycle accidents, pedestrian and dog-bite injuries, spinal cord injuries, and lemon law matters. Ovation offers contingency-fee representation (clients pay nothing unless the firm wins), handles upfront case costs, provides 24/7 availability, free case evaluations, and multiple California offices with willingness to meet clients at their location; it also coordinates with licensed co-counsel for out-of-state matters.
📋 Description
• Act as the primary point of contact for clients, providing professional and timely updates through phone and email. • Guide clients through each stage of their case, explaining processes clearly and maintaining strong communication. • Conduct case reviews to ensure eligibility and confirm that all necessary information and documentation have been obtained. • Organize and maintain case files, ensuring that all client information and legal documents are accurate, complete, and up-to-date. • Coordinate appointments, legal deadlines, and follow-ups to move cases forward efficiently. • Draft, prepare, and assist in filing legal documents to support attorneys and streamline case handling. • Deliver exceptional customer service by building trust, addressing concerns, and maintaining client satisfaction throughout the legal process.
🎯 Requirements
• Strong English communication skills (C1 level), both verbal and written. • Must be bilingual — fluent in both English and Spanish. • At least 2 years of customer service experience, demonstrating excellent listening, empathy, and problem-solving abilities. • Previous experience as an Case Manager or similar role in a U.S. law Firm or U.S company. • Previous experience specifically in Lemon Law or related legal case management is a huge plus. • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook). • Experience with Hubspot and/or Filevine is a huge plus. • Excellent attention to detail and ability to handle multiple priorities simultaneously. • Ability to work independently from a home office, with a stable and fast internet connection and a quiet, professional environment. • Legal industry experience is preferred but not mandatory. • Must have a laptop or desktop computer with the following minimum specifications: 8GB RAM, Core i5 processor or higher. • Additionally, an internet speed of at least 10 Mbps is required. • Amenable to work during U.S. business hours.
🏖️ Benefits
• Paid time off • Performance-based bonuses
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