
501 - 1000 employees
Founded 2002
📦 Logistics
💼 Consulting
🍽️ Food & Beverage
Logistics • Consulting • Food & Beverage
Packsize is a company that specializes in on-demand packaging solutions, offering automated and customizable packaging systems designed to optimize shipping efficiency and sustainability. Their innovative approach to packaging, referred to as SMART Packaging, focuses on creating eco-friendly, regulatory-compliant packaging solutions that cater to diverse industry needs. Packsize's systems cater to various sectors, including eCommerce, manufacturing, and logistics, helping businesses reduce waste, cut costs, and enhance customer satisfaction.
🔥 19 hours ago
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501 - 1000 employees
Founded 2002
📦 Logistics
💼 Consulting
🍽️ Food & Beverage
Logistics • Consulting • Food & Beverage
Packsize is a company that specializes in on-demand packaging solutions, offering automated and customizable packaging systems designed to optimize shipping efficiency and sustainability. Their innovative approach to packaging, referred to as SMART Packaging, focuses on creating eco-friendly, regulatory-compliant packaging solutions that cater to diverse industry needs. Packsize's systems cater to various sectors, including eCommerce, manufacturing, and logistics, helping businesses reduce waste, cut costs, and enhance customer satisfaction.
• Install, configure, maintain, validate, and commission Automatic Packaging Solutions Systems onsite at customer facilities • Execute defined service and installation calls for assigned customers • Support customer installation project management • Perform hands-on troubleshooting, service, repairs, upgrades, and modifications • Provide customer training on product capabilities, features, and general maintenance • Schedule tasks at customer job sites • Troubleshoot issues using technical drawings and documentation • Perform routine maintenance and emergency services • Support requests and issue management • Manage spares for end customers • Stay current with industry and market trends • Complete documentation, reporting, administrative work, emails, expense reports, travel arrangements, and technical reports • Communicate responsively with company and customer personnel • Adhere to company and local customer safety requirements and protocols • Work against set performance KPIs
• Bachelor degree/technical education OR minimum 3 years experience in troubleshooting electrical/mechanical equipment • Strong diagnostic and problem-solving skills with a customer-first mindset • Skilled in use of mechanical and electrical hand tools; able to read technical schematics and wiring diagrams • Detail oriented and stress resistant • Strong communication and collaboration skills • Flexible and adaptable to changes • Comfortable working independently, managing your own time with minimal supervision • Customer service oriented with ability to balance multiple tasks and priorities • Innovative and self-assured with decision making ability and hands-on mentality • Positive attitude and ability to learn quickly in a hyper-growth environment • Familiar with Microsoft Office; experience with reporting tools or service software is a bonus • Fluent in English and local language (spoken and written) • Must be able to lift 50lbs • Will be required to stand, walk, kneel, and bend for several hours constantly • Travel often required internationally • Approximate overnight travel: 50-70% • Willingness to travel and work consignment shifts, including weekends • Previous experience as a Resident Engineer or customer-facing field service role • Ability to speak Dutch (spoken and written) • Familiarity with automated packaging systems or industrial automation equipment • Basic knowledge of PLC systems and industrial sensors • Experience with technical documentation, reporting, or digital service tools • Valid driver's license • 5+ years hands-on experience in electro-mechanical systems (preferred)
• Medical, dental, and vision coverage • 401(k) retirement plan • Paid Time Off • Health Savings and Flexible Spending Accounts (HSA/FSA) • Life and disability insurance • Critical illness, hospital indemnity, accident, and legal/ID theft protection • Employee Assistance Program (EAP) • Reasonable accommodations may be made available
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⏰ Full Time
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