Service Engineer

🕒 September 4

🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solplanet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

🏭 Manufacturing

💼 Consulting

🏥 Healthcare

Manufacturing • Consulting • Healthcare

Solplanet is a company specializing in the development and production of solar energy systems and related technology. They offer a wide range of products including energy storage systems, hybrid inverters, high and low voltage batteries, EV chargers, and heat pumps. Their solar inverters are noted for being reliable, user-friendly, and easy to install. Solplanet focuses on making solar energy accessible and sustainable, with products designed to reduce environmental impact while saving costs for both residential and commercial customers. Committed to innovation, they support their offerings with industry-leading warranties and provide comprehensive support through installation guides and monitoring tools. Solplanet actively participates in global solar trade fairs, showcasing their advances in solar technology.

📋 Description

• Provide technical troubleshooting support to installers and other customers via phone or digital channels • Provide commissioning support remotely or on-site • Collaborate with international and local colleagues and departments to resolve customer issues • Plan and coordinate logistics for dispatching replacement inverters and assist with inverter collection • Support the qualification, onboarding, and management of new service partners • Document relevant case information accurately using CRM software • Deliver training sessions to customers or internal colleagues • Identify opportunities to improve products and processes, customer satisfaction, and company cost-effectiveness • Collect customer feedback, including customer satisfaction data, to support continuous improvement of the after-sales process

🎯 Requirements

• State-certified electrician, preferably specialized in photovoltaic technology, renewable energy, or a comparable field • Fluent in Dutch and business-fluent in English • French is a plus • In-depth knowledge of technical requirements for PV, energy storage systems, and EV chargers in distribution and/or utility-scale segments • Knowledge of product specifications, grid code requirements, competitive landscape, and tender requirements • Ability to work independently and remain focused in a dynamic, fast-paced environment • Prior work experience in a PV-related industry is advantageous but not necessary • Self-motivated and performance-driven • Excellent interpersonal and communication skills • Can-do attitude and hands-on mindset • Proactive, dynamic, solution-oriented, and customer-oriented

🏖️ Benefits

• Opportunity to be part of a spirited and diverse team of passionate experts in an exceptionally open-minded environment • Personal and professional development opportunities • Opportunities to grow internally within an international environment • Opportunity to join an ambitious, energetic, and rapidly growing team • Flat hierarchies • Fast decision-making • Strong opportunities to cultivate a long-term career in the renewable energy industry