Bilingual Nurse Navigator

Job not on LinkedIn

🕒 November 4

🇵🇷 Puerto Rico – Remote

💵 $19 - $20 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 8 days.
• Jobs at this company usually fill in 34 days.

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Pager Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members, and teams through integrated technology, AI, and concierge services. Their solutions provide secure access and support proactive, personalized care across the healthcare journey, improving engagement and satisfaction for users.

📋 Description

• Provide exceptional customer service and virtual care via live messaging, video, phone, and/or email • Document patient interactions in the EMR • Follow and apply clinically validated triage protocols • Ensure high-quality customer service for patients and providers • Complete basic nursing responsibilities, outpatient testing, and medication-related tasks • Troubleshoot technology with patients • Ensure a seamless patient call center experience • Coordinate lab orders, prescription orders, radiology tests, and other aspects of patient care • Work on projects to optimize operational efficiency and improve the telemedicine experience • Help identify technology needs that improve patient experience • Complete additional projects as assigned

🎯 Requirements

• Must be based in Puerto Rico • Must be a permanent resident of Puerto Rico • Active, unencumbered RN license in Puerto Rico • Minimum Associate's Degree in Nursing (ADN) • Minimum 2+ years of experience as a Registered Nurse in a clinical/bedside hospital setting • Fully bilingual in English and Spanish, spoken and written • Must be available for one weekend per month and some holidays • Must complete a 4-week, full-time Monday–Friday, 9:00 a.m.–5:00 p.m. onboarding period • Flexible availability for shifts ranging from 4 to 12 hours and 4–30 hours per week • Hands-on RN experience in ER/ED, ICU, Stepdown, Telemetry, Med-Surg, Oncology, and/or Float is highly preferred • Prior call center experience is highly preferred • Ability to use critical thinking in new and challenging situations • Outstanding multitasking skills • Enthusiasm for and adaptability to new technology • Mastery of oral and written language with strong typing skills • Ability to assess and communicate with patients via a text-based platform • Flexible and fast learner, comfortable in a fast-paced and changing environment • Detail-oriented, organized self-starter with outstanding interpersonal skills • Resume must be submitted in English

🏖️ Benefits

• Shift differentials • Remote-first work environment • Flexible scheduling and ability to pick up last-minute or pre-planned shifts • Opportunity to shape the role, stretch skills, and drive the company’s future

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