Account Manager

🔥 1 minute ago

🇲🇽 Mexico – Remote

💵 $8 - $10 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Palmstreet

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏪 Marketplace

🛍️ eCommerce

👥 B2C

💰 $19M Later Stage VC on 2025-06

Marketplace • eCommerce • B2C

Palmstreet is a live-shopping marketplace and app focused on collectors and hobbyists. It combines real-time livestream selling with a traditional marketplace of over one million listings across niche collectible categories (rare plants, designer toys, trading cards, jewelry, reptiles, etc. ), and offers seller-friendly features such as 0% selling fee on sales to your own audience, competitively low fees, a seller hub for pro workflows, flexible selling methods (live streams or standard listings), and live human customer support.

📋 Description

• Support emerging sellers who show early promise and identify existing emerging sellers with high growth potential by analyzing sales data metrics • Grow sellers with sizable off-platform businesses and help them transition to scalable success on Palmstreet • Monitor data to surface opportunity accounts • Provide structured support, including strategy sessions and targeted incentives • Guide seller growth • Develop a formulaic and scalable growth framework for seller cohorts • Establish seller touchpoint cadences • Identify emerging sellers and proactively reach out • Test incentives and motivators to promote seller growth on the app • Execute category operations with cross-functional teams • Manage ad-hoc seller needs and internal coordination • Monitor seller performance and pipeline health, escalating insights as needed

🎯 Requirements

• Must be based in Mexico • Professional-level English fluency with excellent written, verbal, and listening communication skills • 3+ years in a high touch-point collaborative Account Manager or Category Manager role with a proven track record of success • Preferably experience within an early-stage or high-growth startup • Marketplace experience is a plus • Reliable computer, smartphone, and reliable high-speed internet connection • Service mindset and passion for working with small businesses • Ability to build structure from ambiguity and manage the daily realities of a fast-growing category • Detail-oriented, highly organized, and proactive, with ability to manage dozens of seller touch-points simultaneously • Strong persuasive and approachable communication skills • Ability to motivate sellers and build trust quickly • Innovative approach to generating seller-growth ideas and improving internal processes and programs

🏖️ Benefits

• Work remotely • Play a key role in launching and growing Palmstreet’s community in Mexico • Join a fast-paced startup where ownership, initiative, and results are recognized • Help shape the future of live shopping and social commerce in a new market

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