
501 - 1000 employees
Founded 1997
đŒ Consulting
đ„ Healthcare
đŠ Logistics
Consulting âą Healthcare âą Logistics
Pantheon Inc is a global software and IT services company that provides software development, consulting, staffing and support services to enterprise and public sector clients. They offer a code-free automation product called the Odyssey Digital Automation Platform alongside IT systems and software consulting, turnkey software solutions, and staffing/talent management services across industries such as banking, finance, oil & gas, healthcare, utilities and telecommunications. Pantheon serves clients worldwide and holds partnerships with major technology vendors.
đ„ 1 hour ago
đ§đ· Brazil â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ§ Business Analyst
đ» Ghost score 12%
đŁïžđ§đ·đ”đč Portuguese Required
Where this job comes from
Posted on Pantheon Inc's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago

501 - 1000 employees
Founded 1997
đŒ Consulting
đ„ Healthcare
đŠ Logistics
Consulting âą Healthcare âą Logistics
Pantheon Inc is a global software and IT services company that provides software development, consulting, staffing and support services to enterprise and public sector clients. They offer a code-free automation product called the Odyssey Digital Automation Platform alongside IT systems and software consulting, turnkey software solutions, and staffing/talent management services across industries such as banking, finance, oil & gas, healthcare, utilities and telecommunications. Pantheon serves clients worldwide and holds partnerships with major technology vendors.
âą Provide Follow The Sun (FTS) incident management support for all archiving and document management solutions âą Maintain system and control integrity and availability âą Provide stakeholder reports and metrics featuring key performance indicators âą Coordinate the technical execution of major cross-functional activities âą Work with EMIT support teams to restore services following unplanned outages âą Analyze technical requirements âą Produce and update baseline standards documentation âą Create and test proof-of-concept systems âą Perform system administration activities âą Implement monitoring, alerting, and proactive health checks âą Provide regular system maintenance, including RFCs, SAP profiles, file system cleanup, login groups, and load balancing âą Provide problem management for issues handled by the archiving support group âą Plan and execute system upgrades and enhancements âą Support infrastructure changes, including application, database, operating system, and hardware upgrades âą Monitor CPU, disk, spool, and memory capacity âą Analyze and resolve performance issues âą Execute disaster recovery and cyber recovery tests âą Manage data cleanup and archiving âą Build and configure archiving and document management solutions and servers âą Perform certification for new services âą Keep system documentation up to date âą Provide technical recommendations for upgrades and patches âą Propose and implement new support processes and scripts âą Participate as Level 2 and Level 3 support in troubleshooting exercises âą Support project activities âą Perform archiving and retrieval of data and archived documents
âą Must have IT experience âą An IT mindset is essential for quickly understanding and learning our work âą SAP knowledge is preferred âą A background in business processes is preferred
âą Provide rotating on-call support outside business hours
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