Data Archiving and Document Management Analyst

Job not on LinkedIn

đŸ”„ 1 hour ago

đŸ‡§đŸ‡· Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

đŸ—ŁïžđŸ‡§đŸ‡·đŸ‡”đŸ‡č Portuguese Required

Where this job comes from

Posted on Pantheon Inc's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Pantheon Inc

Pantheon Inc

501 - 1000 employees

Founded 1997

đŸ’Œ Consulting

đŸ„ Healthcare

📩 Logistics

Consulting ‱ Healthcare ‱ Logistics

Pantheon Inc is a global software and IT services company that provides software development, consulting, staffing and support services to enterprise and public sector clients. They offer a code-free automation product called the Odyssey Digital Automation Platform alongside IT systems and software consulting, turnkey software solutions, and staffing/talent management services across industries such as banking, finance, oil & gas, healthcare, utilities and telecommunications. Pantheon serves clients worldwide and holds partnerships with major technology vendors.

📋 Description

‱ Provide Follow The Sun (FTS) incident management support for all archiving and document management solutions ‱ Maintain system and control integrity and availability ‱ Provide stakeholder reports and metrics featuring key performance indicators ‱ Coordinate the technical execution of major cross-functional activities ‱ Work with EMIT support teams to restore services following unplanned outages ‱ Analyze technical requirements ‱ Produce and update baseline standards documentation ‱ Create and test proof-of-concept systems ‱ Perform system administration activities ‱ Implement monitoring, alerting, and proactive health checks ‱ Provide regular system maintenance, including RFCs, SAP profiles, file system cleanup, login groups, and load balancing ‱ Provide problem management for issues handled by the archiving support group ‱ Plan and execute system upgrades and enhancements ‱ Support infrastructure changes, including application, database, operating system, and hardware upgrades ‱ Monitor CPU, disk, spool, and memory capacity ‱ Analyze and resolve performance issues ‱ Execute disaster recovery and cyber recovery tests ‱ Manage data cleanup and archiving ‱ Build and configure archiving and document management solutions and servers ‱ Perform certification for new services ‱ Keep system documentation up to date ‱ Provide technical recommendations for upgrades and patches ‱ Propose and implement new support processes and scripts ‱ Participate as Level 2 and Level 3 support in troubleshooting exercises ‱ Support project activities ‱ Perform archiving and retrieval of data and archived documents

🎯 Requirements

‱ Must have IT experience ‱ An IT mindset is essential for quickly understanding and learning our work ‱ SAP knowledge is preferred ‱ A background in business processes is preferred

đŸ–ïž Benefits

‱ Provide rotating on-call support outside business hours

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