QA Analyst – Software Tester, Tier 2 Support, Release & Defect Validation

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🕒 March 11

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Paralucent

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

⚡ Productivity

☁️ SaaS

Artificial Intelligence • Productivity • SaaS

Paralucent is a company that operates at the intersection of technology and creativity, focusing on driving automation and fusing intelligence to empower productivity. They aim to simplify documentation and enhance business processes through innovative technology solutions. Paralucent offers its expertise to clients seeking to integrate advanced AI solutions into their operations, helping them to optimize their workflows and increase efficiency.

📋 Description

• Own Tier 2 validation: reproduce the issue, retest the fix, confirm acceptance criteria, and capture clear evidence. • Regression & impact checks: ensure fixes don’t break related workflows or dependencies. • Release validation: drive regression + smoke testing for patches, configuration changes, and maintenance releases; provide QA readiness input. • Defect management: log, track, retest, and communicate status/risk using client-standard tools (e.g., Azure DevOps/JIRA/TestRail or equivalent). • Operationalize QA: build and maintain lean, repeatable regression packs and incident-based test scenarios that improve speed and consistency over time.

🎯 Requirements

• 5+ years in QA/testing in an enterprise environment (operational/production-focused preferred) • Strong manual testing for defect fixes and releases (targeted retest + regression) • Experience with .NET and/or Microsoft SharePoint applications • Familiarity validating vendor SaaS fixes and coordinating evidence with vendor support • Experience working with ServiceNow (e.g., ITSM incident/change/request workflows) is beneficial • Clear documentation and stakeholder-ready status reporting (evidence, risks, readiness)

🏖️ Benefits

• Fully Remote (Work from anywhere in the world)