Freight Operations Specialist – In-Country Enablement

🔥 2 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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Passport

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

📦 Logistics

🛍️ eCommerce

📋 Compliance

Logistics • eCommerce • Compliance

Passport is a global cross-border commerce enablement company that helps direct-to-consumer and ecommerce brands scale internationally. It provides end-to-end internationalization services including cross-border and DDP shipping to 180+ countries, in-country enablement (importer of record, local fulfillment), marketplace management, seller-of-record tax compliance, duty drawback recovery, and integrations with 3PLs and ecommerce platforms. Passport combines shipping, compliance, and localized storefront/fulfillment solutions to simplify and accelerate global expansion for B2B customers.

📋 Description

• Manage international air, ocean, and ground shipments from origin through customs clearance, delivery, and warehouse receipt • Request and compare quotes, recommend routing based on cost and transit time, and book approved shipments • Coordinate cargo-ready dates, pickups, product and carton label approvals, and delivery appointments with manufacturers, carriers, and warehouses • Prepare and review packing lists and commercial invoices; verify consignee details, addresses, Incoterms, HS codes, and country-of-origin information • Coordinate customs clearance and review entry summaries • Track shipments, keep client-facing trackers current, communicate status and delays, and resolve shipment exceptions • Use TMS and WMS platforms to manage bookings, shipment milestones, and warehouse receiving; maintain accurate shipment records • Prepare monthly client expense reports covering warehouse costs, inbound and outbound freight, and products sourced by Passport Global • Audit 3PL and freight charges, resolve billing discrepancies, coordinate credits, and identify service or cost improvements

🎯 Requirements

• Experience managing international freight shipments end to end across multiple modes • Strong knowledge of freight operations, Incoterms, shipping documentation, and customs clearance processes • Hands-on experience with TMS and WMS platforms • Excellent attention to detail, organization, communication, and follow-through; able to manage multiple shipments and deadlines • Analytical and proactive problem-solver who can coordinate effectively with clients, manufacturers, forwarders, brokers, and warehouses • Degree in Logistics, Supply Chain Management, International Business, or related field preferred; equivalent experience considered

🏖️ Benefits

• Remote work arrangement