Executive Assistant – Business Operations Coordinator

Job not on LinkedIn

🕒 3 days ago

🇵🇭 Philippines – Remote

💵 ₱80k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 0%

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Logo of Pear Tree.

Pear Tree.

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Act as the Director’s primary operational manager and force multiplier. • Protect the Director's schedule by filtering tasks, managing priority workflows, and resolving routine operational queries directly. • Capture strategic conversations, client briefs, and action items, converting them into structured deliverables and file handovers. • Coordinate executive meetings, prepare detailed briefings, compile file summaries, and manage active action lists. • Maintain proactive oversight of task execution and drive follow-ups. • Translate initial client conversations and discovery notes into clear briefs for Brokers and Para Brokers. • Capture client lending objectives, financial positions, proposed loan structures, and immediate requirements accurately. • Review documents and apply baseline credit knowledge to identify potential file risks or policy gaps before escalation. • Facilitate document collection, assist with KYC and identity verification, and enforce clear file documentation standards. • Track milestones from pre-approval through formal approval and settlement coordination. • Administer the primary CRM and maintain data integrity across active files. • Map every opportunity to a clear next action and monitor the pipeline to prevent bottlenecks or stalled files. • Facilitate structured file handovers among the Director, Brokers, Para Brokers, and support staff. • Oversee team accountability, monitor overdue tasks, and track key workflow milestones. • Coordinate communication with lenders, BDMs, conveyancers, and accountants.

🎯 Requirements

• 3+ years of direct experience in an Australian mortgage brokerage (EA, Loan Processor, Broker Assistant, or Operations Coordinator). • In-depth understanding of the Australian loan lifecycle, credit concepts, supporting document standards, and lender requirements. • Direct proficiency in major industry CRM platforms and Australian loan aggregator platforms. • Exposure to lender portals, servicing calculators, pricing tools, and document collection systems. • Fluent written and verbal English. • Superior task prioritization, proactive follow-through, and file management skills.

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