Executive Assistant, Business Operations Coordinator

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Serve as the primary operational partner to the Founder, maintaining momentum across multiple business units. • Synthesize high-level strategy and conversations into clear, actionable priority lists and executive summaries. • End-to-end ownership of special projects from initial concept through to execution with minimal supervision. • Proactively identify operational bottlenecks, driving process improvements and efficiency across the organization. • Document key client details and prepare comprehensive file summaries for the Para Broker team. • Leverage basic credit knowledge to understand client lending scenarios, identify hurdles, and manage file handovers. • Oversee lending workflow coordination, including document collection, Know Your Customer (KYC) requirements, and CRM updates. • Ensure files move smoothly through the pipeline from initial inquiry through to settlement support. • Monitor internal team workflows, track key action items, and ensure project deadlines are met. • Maintain team accountability and foster clear cross-departmental communication. • Implement and refine operational systems to support scalable multi-business operations. • Manage social media presence (e.g., Facebook) across both financial services and hospitality operations. • Utilize modern AI tools (ChatGPT, Claude) to draft, refine, and repurpose strategic content based on founder prompts. • Schedule, publish, and track marketing content to ensure brand consistency across digital platforms.

🎯 Requirements

• Minimum 3 years of experience as an Executive Assistant, Operations Coordinator, Chief of Staff, or similar senior support role supporting a fast-paced founder or executive. • Strong working knowledge of the Australian mortgage broking, lending, banking, or credit industry processes and terminology. • Proficiency in Microsoft Office, Google Workspace, CRM platforms, and generative AI productivity tools (ChatGPT, Claude). • Exceptional written and verbal English communication skills, with proven ability to craft clear summaries and public-facing content. • Strong problem-solving ability with a proven track record of managing competing priorities and working autonomously with incomplete information. • Direct experience supporting multi-business operations or dual sectors (e.g., Finance and Hospitality). • Hands-on expertise with Australian mortgage CRMs, loan processing, and credit administration workflows. • Familiarity with design and social media management platforms such as Canva and Facebook Business Suite