Mortgage Administrator, Client Support

🔥 14 hours ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pear Tree.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Pear Tree is a Melbourne‑born offshore recruitment and hiring services company that connects Australian, US, and UK businesses directly with skilled offshore professionals (primarily from the Philippines) without agency markups. They provide end-to-end hiring support — sourcing, screening, skills assessments, video interviews, reference checks — and offer payroll, Employer‑of‑Record, and compliance assistance plus a six‑month replacement guarantee. Pear Tree recruits across IT, sales & marketing, finance, creative, admin and operations roles, emphasizing cost savings, direct pay to talent, and secure onboarding workflows.

📋 Description

• Work through the daily case queue systematically and follow up on all outstanding actions • Proactively contact lenders, valuers, and solicitors to keep mortgage applications progressing efficiently • Monitor case updates, maintain meticulous records, and flag delays or missing information promptly • Provide operational assistance to the UK administration team during peak periods and holidays • Respond swiftly to incoming website and digital marketing enquiries • Conduct initial, welcoming phone conversations with potential clients and arrange appointments with mortgage advisers • Keep initial discussions focused strictly on contact and booking, leaving regulated advice to the advisers • Record all contact attempts, outcomes, and scheduled appointments in the GoHighLevel CRM system • Maintain timely follow-ups with prospective clients who are not yet ready to proceed, following agreed processes

🎯 Requirements

• Familiarity with the UK mortgage process or prior administration experience in financial services is highly desirable • Exceptional spoken and written English with a clear, natural, and confident telephone manner • Strong organisational skills and high attention to detail, with a proven ability to manage multiple cases simultaneously • Highly self-motivated in following up on outstanding tasks and acting quickly on time-sensitive incoming enquiries • Comfortable learning and using cloud-based platforms and maintaining accurate data; GoHighLevel experience is a plus • Able to work autonomously from home while collaborating seamlessly with a UK-based team • Maintaining strict confidentiality with client financial data