Learning and Development Coach

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🕒 April 1

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Logo of Catena

Catena

1 - 10 employees

👥 HR Tech

🏢 Enterprise

🎯 Recruiter

HR Tech • Enterprise • Recruitment

Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.

📋 Description

• Ensure all talent achieve high satisfaction and performance metrics (NPS 9+). • Drive 100% attendance in coaching calls and active enrollment in upskilling programs. • Identify and flag upsell opportunities to the client success team. • Reduce risk by proactively addressing performance or engagement issues. • Contribute directly to client retention, talent growth, and the company’s overall operational excellence. • Build and maintain strong relationships with your talent portfolio. • Serve as the primary champion for talent, providing resources, coaching, and guidance. • Track individual performance metrics and KPIs. • Conduct regular check-ins and resolve issues promptly. • Capture talent referrals and identify opportunities to provide additional resources to clients. • Develop and maintain tailored upskilling programs aligned to individual and client needs. • Facilitate onboarding bootcamps and training sessions. • Ensure continuous development for all talent under your management. • Document all talent communications, NPS scores, risk levels, and development plans in systems. • Track PTO and attendance issues. • Escalate red flags proactively and coordinate with client success teams.

🎯 Requirements

• 3+ years of experience in talent management, HR, or workforce operations. • Proven track record of managing high-performing teams or portfolios. • Strong communication skills and ability to build relationships with remote teams. • Ability to work independently in a fast-paced, high-growth environment. • Experience with performance tracking, coaching, and professional development programs. • Nice-to-Haves (Preferred) • Experience working in a startup or high-growth environment. • Exposure to international talent operations or remote workforce management. • Knowledge of HR technology platforms and CRM systems.

🏖️ Benefits

• Monthly performance bonus • Fully remote, forever • Annual team retreat • Unlimited PTO • Real-world experience in recruitment marketing and sourcing • A behind-the-scenes look at how we connect people with opportunities • A supportive team that values your growth and ideas

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