
1 - 10 employees
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.
đ April 1
đ Mexico, Brazil, +3 more countries â Remote
â° Full Time
đĄ Mid-level
đ Senior
⨠Coach
đť Ghost score 75%
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1 - 10 employees
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
Catena, now known as Pearl Talent, is a company that specializes in helping organizations hire top remote talent from overseas, primarily focusing on candidates from the Philippines and Latin America. They offer a rigorous vetting process to ensure they provide highly capable candidates equipped with modern software skills and fluent English proficiency. Pearl Talent provides two main hiring services: Managed Services, which handles compliance, payroll, and training, and Direct Placement for companies that manage hires internally. They focus on long-term retention and quality in their hiring processes, aiming to build high-performing remote teams for a range of industries including healthcare, real estate, and finance.
⢠Manage a portfolio of top-tier talent, driving engagement, retention, growth, satisfaction, and performance. ⢠Ensure talent achieve high satisfaction and performance metrics, including NPS 9+. ⢠Drive attendance in coaching calls and enrollment in upskilling programs. ⢠Identify and flag upsell opportunities to the client success team. ⢠Proactively address performance or engagement issues and reduce risk. ⢠Build and maintain relationships with talent and serve as their primary champion. ⢠Provide resources, coaching, and guidance. ⢠Track individual performance metrics and KPIs. ⢠Conduct regular check-ins and resolve issues promptly. ⢠Capture talent referrals and identify opportunities to provide additional client resources. ⢠Develop and maintain tailored upskilling programs. ⢠Facilitate onboarding bootcamps and training sessions. ⢠Ensure continuous development for managed talent. ⢠Document communications, NPS scores, risk levels, and development plans in systems. ⢠Track PTO and attendance issues. ⢠Escalate red flags and coordinate with client success teams.
⢠3+ years of experience in talent management, HR, or workforce operations. ⢠Proven track record of managing high-performing teams or portfolios. ⢠Strong communication skills and ability to build relationships with remote teams. ⢠Ability to work independently in a fast-paced, high-growth environment. ⢠Experience with performance tracking, coaching, and professional development programs. ⢠Experience working in a startup or high-growth environment. ⢠Exposure to international talent operations or remote workforce management. ⢠Knowledge of HR technology platforms and CRM systems. ⢠Proficiency in Slack, Zoom, Google Workspace, Notion, and HubSpot. ⢠Familiarity with Airtable, performance tracking dashboards, and learning management platforms.
⢠Monthly performance bonus ⢠Fully remote, forever ⢠Annual team retreat ⢠Unlimited PTO ⢠Real-world experience in recruitment marketing and sourcing ⢠A behind-the-scenes look at how we connect people with opportunities ⢠A supportive team that values your growth and ideas
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