Advanced Associate, Professional Services

Job not on LinkedIn

🔥 2 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

Where this job comes from

Posted on Pearson VUE's careers page, not through a job board

First seen by Remote Rocketship 2 hours ago

Still open on Pearson VUE's site. Checked 1 hour ago.

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Logo of Pearson VUE

Pearson VUE

1001 - 5000 employees

Founded 1994

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Manage data transfer of active Associates approved to book travel and accommodation, checking contracting logs for new additions. • Liaise with the travel supplier regarding travel or accommodation issues. • Ensure all bookings are processed within 24 hours. • Support innovation and change to improve processes and outcomes. • Maintain and regularly update management information (MI). • Answer customer queries within SLAs. • Liaise with stakeholders to ensure operational protocols are followed. • Process end-to-end scheduling for visiting examiners, including travel and accommodation bookings aligned with centre visits. • Flag issues and risks to the team manager. • Assimilate information across multiple qualification suites and business areas. • Manage multiple projects during varying annual workloads.

🎯 Requirements

• Graduate of any 4-year course. • Has at least 1-year of Administrative or Back-office work experience as this is an entry-level role. • Professional and commercial outlook. • Ability to work within a regulated framework. • Ability to work to tight, immoveable deadlines. • Attention to detail, including during repetitive tasks. • Ability to adapt to changing processes, new qualifications, working methods, and multiple IT systems. • Ability to support and work closely with stakeholders and colleagues. • Ability to work flexibly during peak periods.

🏖️ Benefits

• Flexibility of working patterns during peak periods • Restrictions on annual leave during peak periods

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