Accounting & Business Operations Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pennylane

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

☁️ SaaS

💳 Fintech

🤝 B2B

SaaS • Fintech • B2B

Pennylane is a French SaaS platform that centralizes financial management, accounting, invoicing, expense management, treasury and business banking features for small and medium-sized businesses, independents and accounting firms. It provides an integrated dashboard, automated workflows, bank account and corporate cards, invoice and payment tools, and native integrations with accounting and payments partners to streamline bookkeeping and cashflow operations.

📋 Description

• Act as the business and platform expert for customers using Pennylane as their central accounting and financial management software • Serve as a liaison between business owners, in-house accountants, and accounting firms • Develop a daily understanding of the issues encountered by users • Investigate requests and provide an answer or solution, or escalate issues to the technical teams • Help in-house and firm-based accountants import their data into Pennylane to facilitate migration • Receive and qualify accounting-related requests • Track requests through to the complete resolution of tickets • Contribute to the creation and updating of help resources • Share accounting knowledge and hands-on experience with colleagues • Provide product teams with structured customer feedback • Identify areas for improvement and lead improvement projects

🎯 Requirements

• Accounting qualification or degree (BTS CGO, DCG, BTS Assistant de gestion PME-PMI, Master CCA, or Bachelor’s degree in Administrative and Accounting Management) • At least 3 years of experience in an accounting firm (ideally covering at least three tax seasons) • Experience working directly with business owners is a plus • Interest in innovative work tools and new technologies • Self-motivated, with the ability to solve problems independently and find solutions • Familiarity with Pennylane is a plus • Professional-level English • Excellent written communication skills and the ability to interact with users clearly and professionally • Ability to understand and respond to customer needs while providing excellent service • Ability to work independently and as part of a team • Flexibility to adapt to rapid changes in the platform • Willingness to learn and stay up to date with product developments • Candidates must be based in Europe; Pennylane does not provide visa sponsorship and does not hire outside Europe

🏖️ Benefits

• One of the best health insurance plans on the market (Alan Blue and Alan Mind) • Meal vouchers (Swile card) • 6 to 12 additional RTT days on top of 5 weeks of paid vacation • The opportunity to improve your English with Busuu • A monthly allowance to support working from home or in a coworking space • A BSPCE equity package • Access to 8,000 gyms throughout France and more than 300 wellness activities through Gymlib • A Mac • Company events, including quarterly Tech Days and an annual seminar