Business Operations Manager – Global Agency Accounts

🔥 54 minutes ago

🌐 France, Switzerland – Remote

🇫🇷 France – Remote 🇨🇭 Switzerland – Remote

💵 €58k - €92.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Business Operations

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BD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Serve as the operational lead and trusted advisor supporting the Global Agency Accounts organization • Act as the central coordination point across global health agencies, donors, procurement organizations, NGOs, and strategic partners • Translate business objectives into actionable operational plans • Lead annual business planning, forecasting, performance reviews, and organizational goal tracking • Manage visibility across opportunities, tenders, contracts, partnerships, and funding initiatives • Develop executive dashboards, KPIs, reporting tools, and business performance metrics • Deliver data-driven insights and recommendations for strategic decision-making • Lead complex cross-functional initiatives involving Commercial, Finance, Legal, Regulatory, Supply Chain, Marketing, Medical Affairs, and Regional teams • Design and optimize scalable processes, governance frameworks, and operational models • Drive continuous improvement, digital transformation, and business system optimization

🎯 Requirements

• Bachelor's degree in Business Administration, Public Health, International Development, Life Sciences, Supply Chain, Healthcare Management, or a related field • Minimum 8 years of experience in business operations, commercial operations, strategy, consulting, program management, or global health operations • Experience developing operating models, governance frameworks, and performance management systems • Experience leading complex cross-functional initiatives within a global matrix organization • Strong analytical and problem-solving skills • Advanced proficiency with Excel, Power BI, business intelligence, reporting, and performance-tracking tools • Experience building dashboards, KPIs, forecasting models, and executive-level reporting • Excellent project, portfolio, stakeholder, and change management capabilities • Strong communication and presentation skills with experience influencing senior leadership and diverse stakeholders • Master's degree (MBA, MPH, MHA) preferred • Experience in healthcare, medical devices, diagnostics, pharmaceuticals, or global health organizations preferred • Familiarity with global donors, procurement agencies, NGOs, CRM/ERP systems, and business transformation initiatives preferred

🏖️ Benefits

• Variable pay • Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Learning, growth, and development opportunities • Face-to-face collaboration supporting learning, progress, and success • Up to 10% travel required