Customer Service Engineer – Senior Customer Support Engineer, Inorganic Analysis

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PerkinElmer

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1938

🔬 Science

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Science • Pharmaceuticals • Healthcare Insurance

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Perform on-site service on customer instruments • Carry out installation, optimization, maintenance, troubleshooting, and qualification of instruments • Document each service intervention and keep customers informed • Manage inventory of parts and materials required for service visits • Promote PerkinElmer, its products and and services

🎯 Requirements

• Degree (equivalent to French Bac+2 to Bac+5) in a scientific discipline: chemistry, physical measurements, materials science, physics, or electronics • Valid driving license (Category B) required for daily travel • Ability to work independently • Team player • Experience with nuclear environments is a plus • Ability to train and explain technical concepts (pedagogical skills) • Excellent customer-facing interpersonal skills • Strong organizational skills • Rigor and attention to detail • Meticulousness

🏖️ Benefits

• Company car • Employer-provided health insurance • Meal vouchers (€10 per working day; employee contribution 40%) • Participation in JRTT (work-time reduction days)