Senior Engineer, Cloud Operations – Contract Position

🔥 0 minutes ago

🇺🇦 Ukraine – Remote

⏳ Contract/Temporary

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pindrop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.

📋 Description

• Design, document, build, operate, and optimize large-scale, highly available, multi-cloud infrastructure and services • Own and evolve key components of Pindrop’s SaaS platform running on AWS and GCP • Manage, improve, and scale the observability stack and operational processes • Analyze performance, usability, and platform stability issues and propose innovative, long-term solutions • Identify bottlenecks, manual workflows, and suboptimal processes and automate them into reliable, measurable systems • Work on multiple initiatives in parallel while collaborating across teams to establish and promote best practices • Mature engineering processes from ad-hoc to well-documented, optimized, and repeatable • Improve the scalability, cost efficiency, and reliability of cloud components • Participate in a 24/7 on-call rotation approximately once every 16 weeks • Meet the team and key collaborators, set up accounts/tools/access, learn products/services/workflows/environments, contribute to projects, and submit/review pull requests during the first 30 days • Contribute independently to initiatives and participate in design discussions and reviews within 60 days • Develop platform architecture understanding, make aligned technical decisions, and own meaningful components or initiatives within 90 days

🎯 Requirements

• Experience designing, building, and operating large-scale, automated cloud systems across multiple regions and zones in AWS and GCP • Hands-on experience with container orchestration platforms such as Kubernetes (EKS/GKE) and service mesh technologies • Strong background in observability systems for monitoring, alerting, and performance analysis • Experience building and optimizing centralized logging pipelines for large-scale systems • On-call experience, including troubleshooting, incident response, and system administration • 5–7 years of experience in DevOps, SRE, or similar cloud-focused roles • Proficiency with infrastructure and deployment tooling such as Terraform, Packer, Ansible, Helm, Flux/ArgoCD, and Istio • Strong scripting skills (Python, Bash, and/or TypeScript preferred) • Hands-on experience with CI/CD ecosystems and tooling (GitHub/GitHub Actions, Jenkins, JFrog, VMware, Prometheus, Grafana, etc.) • Experience working with relational databases (PostgreSQL, MySQL, or similar), including HA design, query optimization, and debugging • Proven experience operating distributed systems and applying CI/CD best practices • Telephony infrastructure experience is a plus • Ability to participate in a 24/7 on-call rotation approximately once every 16 weeks

🏖️ Benefits

• Competitive compensation, including equity for all employees • Unlimited Paid Time Off (PTO) • Remote-first culture