Senior Site Reliability Engineer

🕒 August 6

🇮🇹 Italy – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 16%

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Ping Identity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35M Series F - Ping Identity on 2014-09

Consulting • Healthcare • Logistics

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Own the infrastructure powering Ping's authentication and authorization services across global production EKS clusters. • Drive deployment automation across production and test EKS clusters using GitOps with Flux and ArgoCD. • Own infrastructure requirements and coordinate the maintenance backlog. • Collaborate with delivery engineers, product owners, and software developers across teams. • Build and maintain a scalable, automated platform foundation across production and development environments. • Integrate and extend AI agents to accelerate engineering workflows, including incident triage and deployment pipelines. • Contribute to identity-focused platform infrastructure supporting authentication and authorization services.

🎯 Requirements

• Proven professional experience as an SRE/DevOps Engineer • Solid experience with infrastructure automation and configuration management using Helm, Terraform, and Crossplane • Working knowledge of Kubernetes, Istio, and Flux GitOps workflows • Hands-on experience deploying and operating container workloads on EKS • Experience with monitoring and alerting using New Relic, Splunk, and PagerDuty • Active use of AI agents and LLM-based tooling in daily engineering work • Familiarity with secrets management best practices, particularly SOPS and AWS KMS • Practical knowledge of CI/CD tools, ideally CircleCI • Bonus: Experience building or extending internal AI agents, including prompt engineering, tool integrations, and agentic workflows • Bonus: Working knowledge of Python or Go for scripting and tooling • Bonus: Background in identity and security infrastructure, including OAuth 2.0, SAML, zero-trust, and mTLS • Bonus: Familiarity with Ping Identity products or the broader identity/authentication space • Bonus: Timezone compatible with CET/European working hours

🏖️ Benefits

• A company culture that empowers you to do your best work. • Employee Resource Groups that create a sense of belonging for everyone. • Regular company and team bonding events. • Competitive benefits and perks. • Global volunteering and community initiatives • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)