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Sales Trainer – Team Lead

Job not on LinkedIn

🔥 1 minute ago

🇵🇭 Philippines – Remote

💵 $1.5k - $1.8k / year

⏰ Full Time

🟠 Senior

🤑 Sales

Where this job comes from

Posted on Plateful's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Plateful

Plateful

11 - 50 employees

Founded 2025

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

Plateful is a direct-to-consumer kitchenware brand that sells titanium-based cookware and related kitchen products. Their product lineup (from the provided site content) includes pure-titanium pans, saucepans, woks, utensils, cutting boards, vacuum sealers and accessories, and a food-warming mat — all marketed as non-toxic, long-lasting, and buy-it-for-life kitchen solutions. The company emphasizes e-commerce sales (on-site promotions, bestseller listings, and a 90-day trial with lifetime warranty) and targets home cooks seeking safer, durable, easy-to-clean cookware and food-storage tools that reduce waste.

📋 Description

• Support both Recovery and Protocol sales functions by understanding workflows, sales processes, and performance requirements. • Conduct onboarding, product training, sales training, and ongoing development sessions. • Review calls, identify performance gaps, provide actionable feedback, and conduct one-on-one coaching. • Facilitate team huddles, role-playing exercises, workshops, call reviews, and performance discussions. • Review and improve scripts, SOPs, call guides, and training materials. • Track conversion rates, recovered revenue, average order value, upsell and cross-sell performance, and productivity. • Identify opportunities to improve training, customer engagement, objection handling, and sales effectiveness. • Collaborate with existing Sales support members and coordinate training and coaching initiatives. • Support new-hire onboarding, training, and ramp-up. • Promote accountability, ownership, continuous learning, collaboration, and strong performance. • Strengthen representative performance through ongoing training and coaching. • Help improve conversion, recovered revenue, AOV, and overall sales effectiveness. • Contribute scalable processes and new ideas as the Sales organization grows.

🎯 Requirements

• 3+ years of sales leadership experience. • 3+ years of experience in sales training, coaching, learning and development, or sales enablement. • Proven experience developing training programs, onboarding materials, SOPs, sales playbooks, or coaching frameworks. • Strong understanding of sales KPIs, conversion rates, AOV, upselling, cross-selling, and performance management. • Experience in eCommerce, DTC, outbound sales, customer retention, sales recovery, or high-ticket sales environments. • Excellent English communication and facilitation skills. • Strong coaching, leadership, and team development capabilities. • Ability to analyze sales performance and identify opportunities for improvement. • Shopify or CRM experience is a plus. • Must be willing to work weekends as required by the team's schedule and operational needs. • Must be comfortable working graveyard (GY) shifts aligned with US business hours. • Experienced sales leader, trainer, or coach who enjoys developing people and improving team performance. • Comfortable working with performance metrics and translating data into actionable coaching strategies. • Able to identify problems, introduce new ideas, and recommend practical improvements. • Collaborative and adaptable, able to work alongside an existing support team while bringing your own perspective and leadership. • Hands-on and execution-focused. • Comfortable working in a fast-paced DTC environment where processes continue to evolve.

🏖️ Benefits

• Fully Remote Position: Work remotely and collaborate with a growing team. • Paid Time Off: Eligible for paid leave benefits after completing 90 days of employment. • Career Growth Opportunities: Grow alongside Plateful as the Sales organization expands, with opportunities to take on greater responsibilities and contribute to the team's development.

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